Department of Information and Computing Sciences

Departement Informatica Onderwijs
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Onderwijs Informatica en Informatiekunde

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Business process management

Course code:INFOMBPM
Credits:7.5 ECTS
Period:period 3 (week 6 through 15, i.e., 8-2-2021 through 16-4-2021; retake week 27)
Participants:up till now 82 subscriptions
Schedule:Official schedule representation can be found in MyTimetable
lecture          Hajo Reijers
tutorial group 1        Iris Beerepoot
group 2        Vinicius Stein Dani
Contents:Researchers, practitioners, and management gurus have been urging companies to put less emphasis on their hierarchical and functional organizational structures. Instead, companies should focus on their business operations, i.e. their business processes. The core of this course is about managing and improving organizational effectiveness through this approach. The course on Business Process Management (BPM) builds on the idea that business processes go through a life-cycle, with different phases. The various lectures and the teaching material will be devoted to these phases. Within this course, an explicit *design perspective* is taken instead of purely studying theory. There will be a focus on the creation and analysis of design artifacts, in particular process models. Also, the role of IT as an enabling and supporting technology for process improvement will receive a great share of attention. Less emphasis will be put on related issues, like organizational strategy, change management, project management, and regulative aspects.
Literature:The main source for the course is the textbook "Fundamentals of Business Process MAnagement" (see
Minimum effort to qualify for 2nd chance exam:Om aan de aanvullende toets te mogen meedoen moet de oorspronkelijke uitslag minstens 4 zijn.