The Center is part of the Department of Information and Computer Sciences at Utrecht University. From a broad perspective, the Center researches aspects of effectiveness of Information Technology, Information System developement an implementation in organizations and society. Secondly, courses are developed and lectured to studentsin the bachelor Information Science (in Dutch) and Master Business Informatics (in English). Thirdly, the center provides services, like business consultancy, facilitating start-ups, and service products.
N.B.: Send presentation requests to: Inge van de Weerd
The Center for Organisation and Information provides research and education on the usage and deployment of Information Technology in organisations. Research is conducted in the fields of product software enterprises, methodology for development and implementation of software products, adoption of IT in organisations and by users, e-procurement, product life-cycle management, group decision processes and IT entrepreneurship.
Related to those research areas services are provided to organisations in the private as well as public sector. The members of the center give courses and coach students in the bachelor programs Information Science and Computer Science. The Center has an international master program Business Informatics (MBI) with students from all over the world.
Staff
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prof.dr.
Sjaak Brinkkemper My research involves Product Software Enterprises: Knowledge infrastructures for products and processes, Organizational structures, Incubation and growth, Diversification and profitability, Student incubation, Financial-economic models. Method Engineering: Methodology for the development and implementation of ICT products, Meta-modelling, Method fragmentation and assembly, Situational methods. |
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My research involves how organizations adopt and implement product software applications. Theoretically I apply the perspectives of business/IT-alignment, transaction costs economics and institutional paradigms. Empirically, I conduct large-scale survey research among users, organizations and inter-organizational networks, including cross-national comparisons. Recently my focus is on how IT adoption and implementation can improve health care organizations and professions. |
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My research interest involves Knowledge Management and more specifically intra organizational networks for knowledge sharing and learning. The goal of my research is to obtain more insight in the structural characteristics of network so that they result in optimal performance for the individual people, the network and the whole organization. These insights should provide a normative framework for assessing the structure of knowledge networks in organization using knowledge network analysis. Other interests in the domain of knowledge management include knowledge governance and the implementation and application of web 2.0 applications. Crosscutting interests include qualitative research methods and social network analysis. |
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My research is directed at strategies of software companies to obtain and retain customers. At present I am exploring (1) the possibilities for a feedback management framework that supports the lifecycle of a component and manages relationships between the component and its environment. Secondly, I am exploring the possibilities offered by software ecosystems, the complex networks that are formed around base technologies and from which networks of organizations serve specific customer groups. |
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I am the manager of the ICT Innovation Platform Productsoftware Previous activities can be found on my LinkedIn page |
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My research revolves around Knowledge Discovery processes to improve business functions through: (I) Data Mining techniques to discover relevant information from raw data, (II) Business intelligence methods to help understand, implement and monitor processes through actionable information, (III) Linguistic Engineering applications to transform unstructured text into meaningful information, and (IV) Web 2.0 technologies to incorporate the collective knowledge of communities. Refer to my anti-chronological Publications page for more information. |
Secretariat
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Secretary of the Organisation and Information group
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PhD students
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My research focuses on the factors that play a role in the current development and diffusion of High Definition Television (HDTV) in de Netherlands. By looking at the constant interplay of the institutional HDTV development, discourse and factors driving user adoption, the research contributes to an understanding of the way HDTV – and media technology in a broader sense- emerges in Dutch society. |
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The central question of my PhD research is: what are the technological and organizational determinants for the adoption and implementation of chain information systems, and how can these determinants be aligned in order to achieve successful chain collaboration? Hence, my main research interests comprise interorganizational collaboration, chain computerization and the extended enterprise. Besides my work for the O&I group, which involves teaching as well, I also work at Dialogic innovation &interaction
Promotor: Sjaak Brinkkemper |
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For my research, I am trying to determine how process improvement can be facilitated by partitioning new knowledge in a useful manner. The results of my research are constantly applied to the field of Software Product Management, for which we are developping an intelligent knowledge management system. My research in a few keywords: method engineering, software product management, incremental process improvement. |
External researchers
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My research activities are concentrated around the development of a Situational Assessment Method (SAM) for Software Product Management. This assessment method provides Product Software Enterprises of all shapes and sizes with an advice, suited to their specific organisation, on how to incrementally improve their Software Product Management practices. This is achieved by identifying what these practices are, and how they are affected by the Situational Factors that influence the SPM processes.
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dr. Wiel Bruls Wiel Bruls works as an Enterprise architect in IBM’s Global Business Services. His research interest is the application of enterprise architecture in various areas such as the planning and control of major business and IT transformation programs, the development of industry solutions based upon Service oriented frameworks, and the application of innovative technologies that have the potential of transforming the enterprise landscape. The underlying question in all cases is the situational selection and customization of artefacts in such way that the Enterprise architecture method is engineered to meet the specific goals. |
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Ralph Foorthuis studied at the University of Amsterdam, where he obtained master degrees in Communication Science and Informatics (both cum laude). He is currently a senior IT architect at UWV. In the past he has worked at other organizations as a business redesign architect, system analyst, database designer and developer. His PhD research focuses on projects that have to comply with an enterprise architecture (EA) providing constraints and high-level solution guidelines. Research topics include best practices and models for projects conforming to EA, project architecture, EA benefits and drawbacks observed in practice, assessing projects on compliance with EA, and compliance in general.
Promotor: Sjaak Brinkkemper |
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My research focuses on software ecosystems (sECO) modeling. The main research of my PhD research is how the method can portrays all different scope levels (Business modeling, software supply network, and sECO) and enables insightful analysis. Hence, my main research interests compose of scalability in sECO modeling, interaction between sECOs, software & formal modeling of business models
Promotor: Sjaak Brinkkemper |
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My PhD research is aimed at exploring the area of sustainable software engineering. Sustainability is still a relatively unknown research area, but with the growing role of IT in todays society many parties have already shown their concern when no measures are taken to (amongst others) reduce the energy consumption of these facilities. With this research I want to provide insight into design decisions and guidelines that software product developers can use to make their software more sustainable.
Promotor: Sjaak Brinkkemper |
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Arjan's research is directed on the role of information systems in the implementation of the New Way of Working. The main research question is: “What is the impact of the New Way of Working concept on the organization of work, knowledge workers and supporting information technology, and how can organizations benefit from it?” The focus will be on improving communication, networking and knowledge sharing in order to gain maximal benefits from employees’ potentials. The research will involve the role and use of social media. The goal is to develop means for companies to use Information Technology to leverage the benefits of the New Way of Working.
Promotor: Sjaak Brinkkemper |
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My research involves the implementation of Business Process Management Systems as a mean to create Service Oriented Architectures. How should such a project be undertaken? What are the critical success factors? How much emphasis should be on organizational and technical aspects? In my PhD research I aim to develop a framework to measure the quality and completeness of BPMS implementation methods.
Promotor: prof. dr. Sjaak Brinkkemper |
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The title of my Ph.D. research is Cell Screening Analysis, Architecture and Knowledge Discovery. The emphasis of this research is on data management efficiency in high throughput processes for drug discovery and functional genomics. In other words, improvements towards enterprise architecture, the effectiveness of data analysis by using advanced data-mining techniques and improving the compatibility and openness of systems to connect external databases and ontologies for enrichment.
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My research involves the implementation of Business Process Management Systems as a mean to create Service Oriented Architectures. How should such a project be undertaken? What are the critical success factors? How much emphasis should be on organizational and technical aspects? In my PhD research I aim to develop a framework to measure the quality and completeness of BPMS implementation methods.
Promotor: Sjaak Brinkkemper |
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My PhD research is an initiative to find enablers for Sustainable Knowledge Management. This may be defined as the practice and management of organizational knowledge processes that target the result of learning and subsequent action to improve organizational sustainability. In my research, I study the effect of formal enablers, in the form of organizational policies, by conducting survey research. Also, I study the effect of informal enablers, in the form of social capital and the organizational network, by performing social network analysis. Hence, I aim to uncover organizational properties and practices that help organizations improve their sustainability.
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My research is directed at the role and utilization of end-user and software feedback, software operation knowledge (SOK), within software vendors. Part of my research is to reveal the potential role of software operation knowledge in the advancement of software engineering processes and tools, and the development of tools and models to increase utilization of SOK.
Promotor: Sjaak Brinkkemper
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Jurriaan's research involves the application of content management principles in Web Engineering processes. Web engineering is a well-established and broad area of research regarding topics concerning technologies, methodologies, tools, and techniques used to develop and maintain web-based applications. The distinguishing focus of this research is the emphasis on Content Management System as the main development platform. It demonstrates that a CMS provides a solid foundation for web engineering that copes with the most identified web engineering challenges. Moreover, it elaborates on Content Management System specific challenges, provides a new Web Engineering method, and shows how a model-driven approach and a product family engineering approach can be applied in the context of Content Management System-based Web Engineering. Currently, Jurriaan is a director at GX Software and holds a Master's degree in computer science from Utrecht University. Promotor: Sjaak BrinkkemperCo-promotor: Remko Helms Funding: Industry (GX) Public defense: February 28, 2012 |
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The topic of my research is the effectiveness of different implementations of the architecture practice in relation to organizational characteristics. Organizations are becoming progressively aware that they need an enterprise architecture to manage the complexity of their processes and information technology. However, there are still many questions to be answered as to how to implement and maintain the architectural function. Experiences so far suggest that the key success factors are situation dependent.
Promotor: Sjaak Brinkkemper |
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drs. ing. Benny de Waal My research focuses on the adoption and success of information systems, especially workflow management systems or in a broader sense Business Process Management Systems. In the research, I investigate the effect of these systems on the quality of work, which design decisions should be taken to improve this quality, and in which way users can participate in the development and implementation process. |
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My research involves the Business/IT-alignment of Enterprise-wide Medical Imaging and Information Management Systems - including Picture Archiving and Communication Systems (PACS) and the Electronic Patient Record (EPD) - in hospitals. My PhD research specifically focuses on the successful alignment and governance of PACS in the hospitals enterprise in order to gain an optimum PACS performance. In so doing, I will be developing a evolutionary (maturity) model and an integrated situational alignment framework for PACS. My research interests include Business/IT-alignment, (IT-) governance, Medical imaging, PACS/EPD, hospital (clinical) workflow and performance management.
Promotor: Sjaak Brinkkemper |
If you're interested in working with us, please check out our vacancies page.
The researchers of the Center for Organisation and Information participate in the Netherlands School for Information and Knowledge Systems (SIKS). Various research projects are done in collaboration with other researchers active at other institutes, departments in private corporations and also public corporations. Our research partners range from academic to non-academic, within the country and also abroad. Non-academic collaborations mostly deal with contract research that has been requested. The following is an overview of our partners in research.
| 7B1 ABN Amro Accenture Aegon Albumprinter Amev AMEV AmpliXs Andarr Arcadis Armstrong/Desso Ballast Nedam Berenschot Brink Automatisering Capgemini CBS Centric CHV Cisco Cordys Corgwell Debitel Deloitte DHV Dialogic EDS Ernst & Young | Everest Exact Getronics GX Holland Casino HSO Humanitas IBM IG&H ING Investment ITDS KLM KPMG KPN Logica CMG Magnus Mediveen Mitopics Nedtrain Nevat NOB Novo Cetec O&I Management Partners OPG/Mediveen Ordina Pallas Athena |
Pentascope PGGM Planon Polynorm Price Waterhouse Coopers Profuse Raad van Kinderbescherming Rabobank SAP SETAR Shell Silicon Polder Fund Sogeti SP Aerospace SSA Global / Baan Stabiplan Summit Syntens Triple P Twynstra Gudde Unit4Agresso UWV Van Meijel Viva Cadena Vrumona Xerox |
Students are kindly requested to contact the research partners only after permission of one of the members of the Center
PublicationsBooks
Publications by Business Informatics studentsMany of our Master students (co-)author a paper during their MBI study during their thesis project or as a result of a course. We list here those papers that have been accepted in a national or international forum after a refereeing process. Papers written with students from other MSc studies are listed as well, when they performed their master projects under the supervision of the O&I group. Statistics: 73 MBI students were involved in 107 papers. (November 11, 2010)
The students and their papers are (in alphabetical ordering):
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The Center for Organisation and Information contributes to the Bachelor Program Information Science at Utrecht Univeristy.
Information science studies different aspects of the application of ICT (Information and Communication Technology). The program focusses on the link between technolgy and people. Our group focusses on all organizational aspects of the application of ICT: adoption, implementation, use and effects.
Courses concerning
Information & Organisation are given at different stages of the
bachelors Information Science. The following courses are given by members
of the center:
- ICT
in organisatie beleid en management
- Onderzoeksmethoden
1
- Organisationele
Communicatie
- Strategisch
management organisationele ontwikkeling en ICT
- Projectmanagement
- Stage
Although many of the materials that are used are in English, the program
is basically in Dutch. For more in depth information on Information
Science please refer to the Information Science website.
Students who wish to obtain a masters degree concerning matters of information & organisations are more than welcome to enter our Information Science MSc program Business Informatics (MBI). This program is headed by prof dr. Sjaak Brinkkemper and dr. Ronald Batenburg and other members of the center contribute to by giving various courses.
The program is comprised of a two year education at Utrecht University. Upon completion of the MBI program students will obtain the degree Master of Science in Information Science. With this degree you will be eligible to obtain three types of professional positions: (1) as researcher in business, consultancy or at a university, (2) as consultant or project manager with a specialization in IT and business/IT alignment and (3) as an entrepreneur in new IT and ICT products or services.
For more information concerning curriculum, acceptance and general info please
refer to the MBI
website.
This page is the starting point for any MBI student wishing to start the graduation project. If you have any questions after reading this page, please contact the Graduation Coordinator at graduateMBI@cs.uu.nl.
Please note that the "previous theses" is only available from within the university, either through a VPN connection or on a UU workstation.
There are several additional remarks in regards to the following subjects:
In the MBI master, the thesis project counts
for 40 ECTS (instead of 45 ECTS); the remaining 5 ECTS consist of the MBI
Colloquium (4 ECTS), and the Introduction
to Business Informatics (1 ECTS) course.
The thesis project generally consists of a trinity: you need a project idea, a
graduation advisor, and a graduation project facilitator. In the MBI the
project facilitator usually is a company, but under some circumstances the
university acts as your facilitator. The predeveloped
project ideas come from either companies or professors, which means you
only need one other part to start your project. Your own project idea is
welcome too, just contact graduateMBI@cs.uu.nl.
Please note that you can always work in the MBI hallway on your project in
rooms B221 & B228. For access to the rooms and computers, please view the
instructions on the doors of the rooms.
Regarding the scope of the final thesis project, the thesis subject should always fit the interest of the O&I-group. Please see the slides of an introductory thesis meeting held in October of 2011. Be careful in giving commitment to a company for thesis project execution, without consulting the O&I-group for research interest match, specifically the O&I-person that has the thesis subject as research interest.
In principle, admission to start the final thesis project officially is permitted when you have passed all you courses and is confirmed by the (likely) supervisor of the student, after the supervisor has approved the thesis proposal document. Prior to writing the thesis proposal document, a graduation request (1 A4) needs to be submitted to the graduation coordinator by sending it to graduatembi@cs.uu.nl.
The graduation request should at least contain the following items: problem statement (trigger), research questions, researh approach, main deliverables (max 2 pag).
The work plan should be part of the thesis proposal document. E.g. the thesis project can follow the following cycle on which the workplan can be based.

The problem situation occurs in the real world, and is often triggered through a particular company situation (external thesis project), or research activity (internal thesis project). As an MBI student you will abstract this real world situation using theory and models from literature. You may create your own (extension) of theory/models, or use existing theory in a particular unique situation. From the model domain you will try to solve the particular problem through solution finding. Once you have defined your solution in the model world you will implement the solution in the real world and validate your efforts. Note that validation can also take place in the model world or even both worlds. Whether you apply quantitative, qualitative or design research in you thesis project, you can often apply the above generic thesis execuction process. A good example of a work plan can be found here. Find comments included in the document.
The long proposal should at least contain: the problem statement, research questions, research approach (detailed), main deliverables, evaluation method, relevance, most mportant literature, Planning and Deliverables (short), communication, supervisors, references (max 20 pag).
Please take into account that for the final presentation there is 30 minutes time for your presentation. This is in conflict with what is mentioned here. The presentation can be in Dutch, but the slides must be in English, in case an english speaker walks in.
Here several links to common research methods are gathered.
Literature research is an important part of your thesis project and of scientific work in general. At this page you’ll find directions to several on-line sources for scientific literature.
First of all, there is the library of Utrecht University, which can be found at http://www.library.uu.nl/182main.html.
Two important entry points into the literature of the library are:
The university also provides access to the catalogues of the following institutions, which are relevant in the area of computer and information science. In these catalogues you will mainly find articles that are produced in journals and transactions and in conference proceedings supported by the institution.
Although the University provides access to a wide array of resources, you will not find everything there. Therefore, we would also like to point you at the following on-line sources where additional literature can be found.
With Picarta, you can access the catalogues of all universities in the Netherlands. If you find interesting literature there you can make reservations via the library. If you are interested in journals for which Utrecht University does not have subscriptions you can search these journals via the website of the publisher, some well-known publishers (but there are many more) are:
If you find interesting literature there you can make reservations via the library. It can also be useful to use the Table of Contents (ToC) alert service that are provided by publishers. Once you subscribe to such a service, you will receive the Table of Contents of new issues of journals that you selected by e-mail.
Finally, there are search engines with a focus on scientific material. However, you should realize that these search engines depend on the scientific material that is available via the Internet.
If you find more useful on-line sources please let me know at remko@cs.uu.nl so that we can publish them on this website.
There are several tools available for managing your references:
A commonly used reference format is APA. Here you can find an explanation and some examples of this reference format. Other widely used formats are IEEE, Harvard. and MLA. You can choose your own style, but make sure you use it consistently.
One method that is commonly applied throughout our research is the Systematic Literature Review. This type of research forces you to focus on the available literature and establishes, in a structured manner, which parts of a research domain have already been covered by literature. There are several tools and papers available (i.e., do not reinvent the wheel with "yet another excel sheet").
An actual tool for SLR can be found here: http://alarcosj.esi.uclm.es/SLRTool/.
There is also a lot of literature available on the topic of SLR:
Analyzing the Past to Prepare for the Future: Writing a Literature Review - J. Webster, R. T. Watson - MIS Quarterly, Vol. 26, No. 2. (2002), pp. 13-23.
Okoli, C., Schabram, K. (2009). "Protocol for a Systematic Literature Review of Research on the Wikipedia," . Sprouts: Working Papers on Information Systems, 9(65). http://sprouts.aisnet.org/9-65 (downloadable)
ServicesBeing both a scientific and professional Center it is possible to contact us for organisational matters in an IT context. Specifically we are able to perform research and make facilities available. Business consultancy and researchIn the area of product software development, implementation and IT-adoption we can share our knowledge and expertise with you. For example, in 2003/2004 we have carried out a research project for the Dutch 'Ministerie van Binnenlandse Zaken en Koninkrijksrelaties' concerning future adoption of government enabled IT-based solutions by the elderly, taking into account increased customer-/elderly-orientation (see the resulting report, in Dutch) FacilitiesThe beleidslab is a meeting room located at the Institute of Information and Computing Sciences of Utrecht University. This room has been set up so that various meetings, discussions and presentations can be held. The room is equiped with personal computers and groupware software that enable quick decision making. Technical assistance is available.
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Upcoming events
2009
2008
2007
2006
UU - Utrecht University
ICS - Institute of Information
and Computing Sciences
Information Science
- Bachelor program Information Science
Business Informatics
- The Center's MSc program
Content and Knowledge
Engineering - The other information science master program
SIU -
Stichting Informatiekunde Utrecht (alumni, symposia, activities, promotion,
and enquiries of the study)
UU masters
- All other international master programs at Utrecht University
Electronic board room
- The Center's co-owned decision making room
CS Librabry -
Library of the Institute for Information and Computing Sciences
CS Education -
Course information, exam dates, BAMA information and lots more
CIO.com - Site for information
executives (and students)
Student
facilities - Spectrum of UU services for students
Netherware - The product
software incubator community
Platform for Product
Software - Community of companies building product software
ISWorld - An entry point
to resources related to information systems technology
AIS - Association for Information
Systems
NEVI - Dutch Purchasing Association
ECP.NL - Dutch E-commerce Society
PDM Platform - Platform
on Product Data Management
PLM Interest Group - Special
Interest Group on Product Lifecycle Management
Nevat - Dutch Association
of Subcontracing Industries
Citeseer - Search
for papers
Omega - Online library
LexisNexis
- Dutch newspaper archive
AutomatiseringsGids
De Telefoongids
- Dutch phone directory
Nederlandse Spoorwegen - Find
out train arrival, departure and price
Contact InformationThe Center for Organisation and Information is located at: Buys Ballot Laboratorium phone: +31 - 30 - 253 4040 Postal adress: Institute of Information and
Computing Sciences
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Maps:
Buys Ballot LaboratoriumDe Uithof
City of Utrecht, look for 'De Uithof'
By car:
Watch road traffic in the Netherlands and the region of Utrecht in particular.
Note: The Padualaan is restricted to public transport only.
You have to pay for the parking lot, up to approx 2 Euro per day.
By train:
Consult the Dutch Railways site for schedules and other travel information.
Special tariffs in conjunction with train ticket: with a "train taxi" ticket for 3 Euro per person you can take a "taxi" (dutch for "cab") from the train station to our offices. You may have to wait up to 15 minutes and/or share the cab.
Hotels
There are some hotels in our neighborhood.