Center for Organization & Information

Welcome to the Center for Organization & Information

The Center is part of the Department of Information and Computer Sciences at Utrecht University. From a broad perspective, the Center researches aspects of effectiveness of Information Technology, Information System developement an implementation in organizations and society. Secondly, courses are developed and lectured to studentsin the bachelor Information Science (in Dutch) and Master Business Informatics (in English). Thirdly, the center provides services, like business consultancy, facilitating start-ups, and service products.


Schedule for colloquium MBI can be found at the MBI-Colloquium website, under website content

About us

What do we do?

The Center for Organisation and Information provides research and education on the usage and deployment of Information Technology in organisations. Research is conducted in the fields of product software enterprises, methodology for development and implementation of software products, adoption of IT in organisations and by users, e-procurement, product life-cycle management, group decision processes and IT entrepreneurship.

Related to those research areas services are provided to organisations in the private as well as public sector. The members of the center give courses and coach students in the bachelor programs Information Science and Computer Science. The Center has an international master program Business Informatics (MBI) with students from all over the world.

Team on boat  Team on boat 2



Sjaak Brinkkemper

prof.dr. Sjaak Brinkkemper
Chairman of Organisation and Information

My research involves Product Software Enterprises: Knowledge infrastructures for products and processes, Organizational structures, Incubation and growth, Diversification and profitability, Student incubation, Financial-economic models. Method Engineering: Methodology for the development and implementation of ICT products, Meta-modelling, Method fragmentation and assembly, Situational methods.


Ronald Batenburg

dr. Ronald Batenburg

My research involves how organizations adopt and implement product software applications. Theoretically I apply the perspectives of business/IT-alignment, transaction costs economics and institutional paradigms. Empirically, I conduct large-scale survey research among users, organizations and inter-organizational networks, including cross-national comparisons. Recently my focus is on how IT adoption and implementation can improve health care organizations and professions.

Remko Helms Remko Helms

My research interest involves Knowledge Management and more specifically intra organizational networks for knowledge sharing and learning. The goal of my research is to obtain more insight in the structural characteristics of network so that they result in optimal performance for the individual people, the network and the whole organization. These insights should provide a normative framework for assessing the structure of knowledge networks in organization using knowledge network analysis. Other interests in the domain of knowledge management include knowledge governance and the implementation and application of web 2.0 applications. Crosscutting interests include qualitative research methods and social network analysis.


Slinger Jansen

dr. Slinger Jansen

My research is directed at strategies of software companies to obtain and retain customers. At present I am exploring (1) the possibilities for a feedback management framework that supports the lifecycle of a component and manages relationships between the component and its environment. Secondly, I am exploring the possibilities offered by software ecosystems, the complex networks that are formed around base technologies and from which networks of organizations serve specific customer groups.


Michiel Kuijper

Michiel Kuijper

I am the manager of the ICT Innovation Platform Productsoftware Previous activities can be found on my LinkedIn page


Marco Spruit

dr. Marco Spruit

My research revolves around Knowledge Discovery processes to improve business functions through: (I) Data Mining techniques to discover relevant information from raw data, (II) Business intelligence methods to help understand, implement and monitor processes through actionable information, (III) Linguistic Engineering applications to transform unstructured text into meaningful information, and (IV) Web 2.0 technologies to incorporate the collective knowledge of communities. Refer to my anti-chronological Publications page for more information.



Sandra Verdonk

Sandra Verdonk

Secretary of the Organisation and Information group


PhD students

Eva Baaren

drs. Eva Baaren

My research focuses on the factors that play a role in the current development and diffusion of High Definition Television (HDTV) in de Netherlands. By looking at the constant interplay of the institutional HDTV development, discourse and factors driving user adoption, the research contributes to an understanding of the way HDTV – and media technology in a broader sense- emerges in Dutch society.


Marijn Plomp MSc

The central question of my PhD research is: what are the technological and organizational determinants for the adoption and implementation of chain information systems, and how can these determinants be aligned in order to achieve successful chain collaboration? Hence, my main research interests comprise interorganizational collaboration, chain computerization and the extended enterprise. Besides my work for the O&I group, which involves teaching as well, I also work at Dialogic innovation &interaction

Promotor: Sjaak Brinkkemper
Co-promotor:Ronald Batenburg
Public Defense: March 5th, 2012


Kevin Vlaanderen

For my research, I am trying to determine how process improvement can be facilitated by partitioning new knowledge in a useful manner. The results of my research are constantly applied to the field of Software Product Management, for which we are developping an intelligent knowledge management system. My research in a few keywords: method engineering, software product management, incremental process improvement.


External researchers

Willem Bekker

drs. Willem Bekkers

My research activities are concentrated around the development of a Situational Assessment Method (SAM) for Software Product Management. This assessment method provides Product Software Enterprises of all shapes and sizes with an advice, suited to their specific organisation, on how to incrementally improve their Software Product Management practices. This is achieved by identifying what these practices are, and how they are affected by the Situational Factors that influence the SPM processes.


Wiel Bruls

dr. Wiel Bruls

Wiel Bruls works as an Enterprise architect in IBM’s Global Business Services. His research interest is the application of enterprise architecture in various areas such as the planning and control of major business and IT transformation programs, the development of industry solutions based upon Service oriented frameworks, and the application of innovative technologies that have the potential of transforming the enterprise landscape. The underlying question in all cases is the situational selection and customization of artefacts in such way that the Enterprise architecture method is engineered to meet the specific goals.


drs. Ralph Foorthuis

Ralph Foorthuis studied at the University of Amsterdam, where he obtained master degrees in Communication Science and Informatics (both cum laude). He is currently a senior IT architect at UWV. In the past he has worked at other organizations as a business redesign architect, system analyst, database designer and developer. His PhD research focuses on projects that have to comply with an enterprise architecture (EA) providing constraints and high-level solution guidelines. Research topics include best practices and models for projects conforming to EA, project architecture, EA benefits and drawbacks observed in practice, assessing projects on compliance with EA, and compliance in general.

Promotor: Sjaak Brinkkemper
Co-promotor: Rik Bos
Funding: UWV, Statistics Netherlands, University Utrecht
Public Defense: 2012


Eko Handoyo MSc

My research focuses on software ecosystems (sECO) modeling. The main research of my PhD research is how the method can portrays all different scope levels (Business modeling, software supply network, and sECO) and enables insightful analysis. Hence, my main research interests compose of scalability in sECO modeling, interaction between sECOs, software & formal modeling of business models

Promotor: Sjaak Brinkkemper
Co-promotor: slinger Jansen
Funding: Higher Education Directorate (Indonesian Ministry of Education and Culture) PhD scholarships
Public Defense: app. 2016


MSc Erik Jagroep

My PhD research is aimed at exploring the area of sustainable software engineering. Sustainability is still a relatively unknown research area, but with the growing role of IT in todays society many parties have already shown their concern when no measures are taken to (amongst others) reduce the energy consumption of these facilities. With this research I want to provide insight into design decisions and guidelines that software product developers can use to make their software more sustainable.

Promotor: Sjaak Brinkkemper
Co-promotor: ?
Public Defense: 2015


Arjan de Kok , MBA

Arjan's research is directed on the role of information systems in the implementation of the New Way of Working. The main research question is: “What is the impact of the New Way of Working concept on the organization of work, knowledge workers and supporting information technology, and how can organizations benefit from it?” The focus will be on improving communication, networking and knowledge sharing in order to gain maximal benefits from employees’ potentials. The research will involve the role and use of social media. The goal is to develop means for companies to use Information Technology to leverage the benefits of the New Way of Working.
Currently, Arjan is Business Consultant and owner of HQ-consult BV. He holds a Master's degree in Business Administration from Liverpool University.

Promotor: Sjaak Brinkkemper
Co-promotor: Remko Helms
Funding: Industry (HQ-consult)
Public defense: 2016


Michiel Meulendijk

Michiel Meulendijk, MSc

My research involves the implementation of Business Process Management Systems as a mean to create Service Oriented Architectures. How should such a project be undertaken? What are the critical success factors? How much emphasis should be on organizational and technical aspects? In my PhD research I aim to develop a framework to measure the quality and completeness of BPMS implementation methods.

Promotor: prof. dr. Sjaak Brinkkemper
Co-promotor: dr. Marco Spruit
Funding: EPHOR/UMC Utrecht
Public Defense :


Wienand Omta

drs. Wienand Omta

The title of my Ph.D. research is Cell Screening Analysis, Architecture and Knowledge Discovery. The emphasis of this research is on data management efficiency in high throughput processes for drug discovery and functional genomics. In other words, improvements towards enterprise architecture, the effectiveness of data analysis by using advanced data-mining techniques and improving the compatibility and openness of systems to connect external databases and ontologies for enrichment.

Promotor: prof. dr. Sjaak Brinkkemper
Co-promotor: dr. Marco Spruit
Funding: UMC Utrecht
Public Defense : 2015


Pascal Ravensteijn

drs. Pascal Ravesteijn

My research involves the implementation of Business Process Management Systems as a mean to create Service Oriented Architectures. How should such a project be undertaken? What are the critical success factors? How much emphasis should be on organizational and technical aspects? In my PhD research I aim to develop a framework to measure the quality and completeness of BPMS implementation methods.

Promotor: Sjaak Brinkkemper
Co-promotor:Ronald Batenburg & Johan Versendaal
Public Defense: September 19th 2011


Jurriaan van Reijsen

Jurriaan van Reijsen MSc.

My PhD research is an initiative to find enablers for Sustainable Knowledge Management. This may be defined as the practice and management of organizational knowledge processes that target the result of learning and subsequent action to improve organizational sustainability. In my research, I study the effect of formal enablers, in the form of organizational policies, by conducting survey research. Also, I study the effect of informal enablers, in the form of social capital and the organizational network, by performing social network analysis. Hence, I aim to uncover organizational properties and practices that help organizations improve their sustainability.

Promotor: Prof.dr. Sjaak Brinkkemper
Co-promotor: Remko Helms
Funding: Comprehend
Public Defense: September 2012 (estimated)


Henk van der Schuur

Henk van der Schuur MSc.

My research is directed at the role and utilization of end-user and software feedback, software operation knowledge (SOK), within software vendors. Part of my research is to reveal the potential role of software operation knowledge in the advancement of software engineering processes and tools, and the development of tools and models to increase utilization of SOK.

Promotor: Sjaak Brinkkemper
Co-promotor:Slinger Jansen
Public Defense: November 17th 2011


Jurriaan Souer

drs. Jurriaan Souer

Jurriaan's research involves the application of content management principles in Web Engineering processes. Web engineering is a well-established and broad area of research regarding topics concerning technologies, methodologies, tools, and techniques used to develop and maintain web-based applications. The distinguishing focus of this research is the emphasis on Content Management System as the main development platform. It demonstrates that a CMS provides a solid foundation for web engineering that copes with the most identified web engineering challenges. Moreover, it elaborates on Content Management System specific challenges, provides a new Web Engineering method, and shows how a model-driven approach and a product family engineering approach can be applied in the context of Content Management System-based Web Engineering.

Currently, Jurriaan is a director at GX Software and holds a Master's degree in computer science from Utrecht University.

Promotor: Sjaak Brinkkemper
Co-promotor: Remko Helms
Funding: Industry (GX)
Public defense: February 28, 2012


Marlies van Steenbergen

drs. Marlies van Steenbergen

The topic of my research is the effectiveness of different implementations of the architecture practice in relation to organizational characteristics. Organizations are becoming progressively aware that they need an enterprise architecture to manage the complexity of their processes and information technology. However, there are still many questions to be answered as to how to implement and maintain the architectural function. Experiences so far suggest that the key success factors are situation dependent.

Promotor: Sjaak Brinkkemper
Co-promotor:Rik Bos
Public Defense: June 22nd 2011


Benny de Waal

drs. ing. Benny de Waal

My research focuses on the adoption and success of information systems, especially workflow management systems or in a broader sense Business Process Management Systems. In the research, I investigate the effect of these systems on the quality of work, which design decisions should be taken to improve this quality, and in which way users can participate in the development and implementation process.


Rogier van de Wetering

drs. Rogier van de Wetering

My research involves the Business/IT-alignment of Enterprise-wide Medical Imaging and Information Management Systems - including Picture Archiving and Communication Systems (PACS) and the Electronic Patient Record (EPD) - in hospitals. My PhD research specifically focuses on the successful alignment and governance of PACS in the hospitals enterprise in order to gain an optimum PACS performance. In so doing, I will be developing a evolutionary (maturity) model and an integrated situational alignment framework for PACS. My research interests include Business/IT-alignment, (IT-) governance, Medical imaging, PACS/EPD, hospital (clinical) workflow and performance management.

Promotor: Sjaak Brinkkemper
Co-promotor: Ronald Batenburg
Public Defense: April 14th 2011


If you're interested in working with us, please check out our vacancies page.


An Integrative and Evidence-based Framework for Business-IT Alignment in Enterprise Software Implementations

  Ronald Batenburg

This proposal will first of all extend the concept of alignment or organizational fit by constructing an integrated framework for enterprise software implementations. Both the resource based view of the firm and path dependency theory will be applied to enhance the modeling of business-IT alignment, and to derive new critical success factors that are suitable for empirical testing. Specifically, the integrative framework specifies propositions and hypothesis to disentangle the often-neglected multi-actor and dynamic dimensions of enterprise software implementations. The empirical validation of the framework and testing of these hypotheses are realized by two complementary types of research.

Related publications:
  • Batenburg, R. & J.Versendaal (2004). Business alignment in the CRM Domain: Predicting CRM performance. In: T. Leino, T. Saarinen & S. Klein (Eds.), Proceedings of the 12th European Conference on Information Sytems. Turku: Turku School of economics and business Administration (CD-ROM) [ISBN 951 564 192 6].
  • Batenburg, R. & F.J. Bongers (2001). The role of GSS in participatory policy analysis; A field experiment. Information & Management, 39(1), Pp. 15-30.

Product Software: Development Methodology and Entrepreneurship

  Sjaak Brinkkemper

Several research projects on product software are being performed at the ICS in Utrecht. The Overture project aims at defining the core concepts of software products, and will draft the research agenda in this area. Based on method engineering principles we are constructing situational methods and knowledge infrastructures for the product software industry. The education of ICT entrepreneurship is performed and investigated in the student incubator Netherware (

Related publications:
  • Johan Natt och Dag, Vincenzo Gervasi, Sjaak Brinkkemper, and Bjšrn Regnell. A Linguistic Engineering Approach to Large-Scale Requirements Management. IEEE Software, Vol. 22, nr.1, pp. 32-39, January 2005.
  • Sjaak Brinkkemper. Requirements Engineering Research the Industry Is (and Is Not) Waiting For. Invited Anniversary Keynote. Proceedings of the 10th Anniversary International Workshop on Requirements Engineering: Foundation of Software Quality, B. Regnell, E. Kamsties, V. Gervasi (Eds.), Series: Essener Informatik Berichte, Volume: 9, pp. 251-264, ISBN 3-922602-91-6, June 2004

Knowledge Entry Maps: structuring method knowledge in the IT industry

  Remko W. Helms

The paper presents a meta-modeling technique for modeling knowledge structures. The technique is called Knowledge Entry Map and supports the design of knowledge repository systems based on topic maps. To validate the technique it has been applied in two case studies in the professional IT industry, a software developer and a service provider. The case studies demonstrate the applicability of the meta-modeling technique for capturing the structure of method knowledge in IT organizations.

Related publications:
  • Helms R.W., Brinkkemper S., Oosterum J. van, Nijs F. de. 'Knowledge Entry Maps: structuring of method knowledge in the IT industry. To appear in: Proceedings of European Japanese Conference on Information Modeling and Knowledge Bases from May 16-20 in Tallinn, Estonia, published by IOS Press, Amsterdam, 2005
  • Edgington, T., Choi, B., Henson, K., Raghu, T.S., Vinze, A.. Adopting ontology to facilitate knowledge sharing. Communications of the ACM, Vol. 47, No. 11, 2004.
  • Benjamins, V. R., Fensel, D., Gomez Perez, A.. Knowledge Management Through Ontologies. In: Proceedings of the Second International Conference on Practical Aspects of Knowledge Management (PAKM'98), Basel, Switzerland, 1998.

Deliver: Ease Software Delivery and Deployment Effort by Managing Software Knowledge

  Slinger Jansen

Product software is constantly evolving through extensions, maintenance, changing requirements, changes in configuration settings, and changing licensing information. Managing evolution of released and deployed product software is a complex and often underestimated problem that has been the cause of many difficulties for both software vendors and customers. This paper presents a process model and typology to characterize techniques that support product software update methods. Also, this paper assesses and surveys a variety of existing techniques against the characterization framework and lists unsolved problems related to software product updaters.

Related publications:
  • Slinger Jansen and Sjaak Brinkkemper and Gerco Ballintijn. A Process Framework and Typology for Software Product Updaters. European Conference on Software Maintenance and Reuse (CSMR '05). IEEE. 2005.
  • Slinger Jansen, Gerco Ballintijn, Sjaak Brinkkemper and Arco van Nieuwland. Integrated Development and Maintenance of Software Products to Support Efficient Updating of Customer Configurations: A Case Study in Mass Market ERP Software. 2005

Release definition for software intensive systems in a market-driven environment

  Johan Versendaal

Product management workbench to help product managers in determining the scope of an upcoming release. Through linear programming techniques requirement benefits are optimized against development costs. Managerial steering mechanism, like development deadline extension, allow for what-if analysis.

Related publications:
  • Marjan van den Akker, Sjaak Brinkkemper, Guido Diepen, Johan Versendaal (2005). Flexible Release Composition using Integer Linear Programming. Technical Report Utrecht University, UU-CS-2004-063.


  Johan Versendaal and Ronald Batenburg

IT deployement does not necessarily mean that organizations perform better. Through this research we try to explain the success of IT deployment by the degree to which the IT is aligned with the business.

Related publications:
  • Batenburg, R.S. and Versendaal, J.M. (2004). Business alignment in the CRM Domain: Predicting CRM performance. In t leino, t saarinen & s klein (Eds.), Proceedings of the 12th European Conference on Information Sytems Turku: Turku School of economics and business Administration.

Overture:Defining a Research Agenda for Product Software

  Lai Xu

This poster shows my two main research interests: "product software" and "multi-party business collaboration and contracting". In the Overture project, we try to figure out the core concepts underlying product software development. We do this from the perspective of the research field of software engineering. In other words, we study in particular the engineering of software as a product. In the multi-party business collaboration and contracting field, we discovert how to model multi-party business collaboration? how to apply multi-party contract models into the web service area for the enactment of complex business processes? and how to pre-calculate violation cost for each contractual partner in agent-mediated e-commerce environments?

Related publications:
  • Lai Xu and Sjaak Brinkkemper. Concepts of Product Software: Paving the Road for Urgently Needed Research. To be published In: Proceedings of 1st International Workshop on Philosophical Foundations of Information Systems Engineering (PHISE'05) . Lecture Notes in Computer Science, Springer Verlag, 2005.
  • Lai Xu and Manfred A. Jeusfeld. Detecting Violators of Multi-party Contracts. The 12th International Conference on Cooperative Information Systems (CoopIS), 2004. Also in Lecture Notes of Computer Science, Springer-Verlag.
  • Lai Xu and Manfred A. Jeusfeld.Pro-active Monitoring of Electronic Contracts. The 15th Conference On Advanced Information Systems Engineering (CAiSE 2003), 2003. Also in Lecture Notes of Computer Science, Springer-Verlag.

Research Partners

The researchers of the Center for Organisation and Information participate in the Netherlands School for Information and Knowledge Systems (SIKS). Various research projects are done in collaboration with other researchers active at other institutes, departments in private corporations and also public corporations. Our research partners range from academic to non-academic, within the country and also abroad. Non-academic collaborations mostly deal with contract research that has been requested. The following is an overview of our partners in research.

ABN Amro
Ballast Nedam
Brink Automatisering
Ernst & Young

Holland Casino
ING Investment
Logica CMG
Novo Cetec
O&I Management Partners
Pallas Athena

Price Waterhouse Coopers
Raad van Kinderbescherming
Silicon Polder Fund
SP Aerospace
SSA Global / Baan
Triple P
Twynstra Gudde
Van Meijel
Viva Cadena

Students are kindly requested to contact the research partners only after permission of one of the members of the Center



Kijk op Ketens
Authors: Jan Grijpink and Marijn Plomp
Publisher: Grijpink, 2009



Information Systems Engineering:State of the Art and Research Themes
Authors: Sjaak Brinkkemper, Eva Lindencrona, Arne Solvberg
Publisher: Cambridge University Press, 2003

Method Engineering: Principles of Method Construction and Tool Support
Authors: Sjaak Brinkkemper, Kalle Lyytinen, Richard Welke
Publisher: Kluwer, 1996

Method Engineering, Web-enabling van methoden voor systeemontwikkeling
Authors: Frank Harmsen, Sjaak Brinkkemper
Publisher: Ten Hage Stam, 2002

Engineering Information Systems in the Internet Context
Authors: Colette Rolland, Sjaak Brinkkemper, Motoshi Saeki
Publisher: Kluwer Academic Publishers,2002


Publications by Business Informatics students

Many of our Master students (co-)author a paper during their MBI study during their thesis project or as a result of a course. We list here those papers that have been accepted in a national or international forum after a refereeing process. Papers written with students from other MSc studies are listed as well, when they performed their master projects under the supervision of the O&I group.

Statistics: 73 MBI students were involved in 107 papers. (November 11, 2010)


The students and their papers are (in alphabetical ordering):

Nizar Abdat
  Abdat, N., Spruit, M., Bos, M. (2010). Software as a Service and the Pricing Strategy for Vendors. In Strader, T. (ed.), Digital Product Management, Technology and Practice: Interdisciplinary Perspectives, Advances in E-Business Research (AEBR) Book Series, IGI Global, 154-192.


Archontoula Amanatiadou
  Amanatiadou, A., Weerd, I. van de, Spek, E. van der, Brinkkemper, S. (2008). Developing a game categorization for situational game production. Proceedings of IADIS International Conference Gaming 2008: Design for Engaging Experience and Social Interaction (Gaming 2008) Conference, Amsterdam, The Netherlands, 95-98.

  Amanatiadou, A., Weerd, I. van de (2009). Extending the Reference Method for Game Production: A Situational Approach. Proceedings of the 1st International Conference on Games and Virtual Worlds for Serious Applications (VS-GAMES 2009), Coventry, United Kingdom, 20-27.


Omer Aydinli
  Aydinli, O.F., Brinkkemper, S., Ravesteyn, R. (2008). Business Process Improvement in Organizational Design of e-Government Services. Proceedings of the 8th European Conference on e-Government held at Ecole Polytechnique, Lausanne, Switzerland, 10-11 July 2008.

  Aydinli, O.F., Versendaal, J., Helms, R. and Snoeij, J. (2008), A Maturity Model For ICT Needs in the Manufacturing Operations Management Domain (2008). Proceedings of the 5th International Conference on Enterprise Systems, Accounting and Logistics (ICESAL) 2008, Crete, Greece, July 7-8.


Peter Artz
  Artz, P., Weerd, I. van de, & Brinkkemper, S. (2010). Productization: transforming from developing customer-specific software to product software. Accepted for the the 1st International Conference on Software Business, June 21-23, Jyväskylä, Finland.


Naser Bakhshi
  Bakhshi, N., Versendaal, J., Berg, J. van den, and Ende, D. van den (2007). Impact of the eXtensible Business Reporting language on the administrative burden of organizations: A case study at the Dutch Water Boards. Proceedings of the 4th International Conference on Enterprise Systems, Accounting and Logistics, July 9-10, 2007, Corfu, Greece.


Thomas Bebensee
  Bebensee, Th., Weerd, I. van de, & Brinkkemper, S. (2010). Binary Priority List for Prioritizing Software Requirements. Accepted for REFSQ'10, June 30 - July 2, Essen, Germany.

  Bebensee, T., Helms, R., Spruit, M. (2010). Exploring Web 2.0 Applications as a Mean of Bolstering Up Knowledge Management in Non-Profit Organizations. 11th European Conference on Knowledge Management (ECKM), Universidade Lusíada de Vila Nova de Famalicão, Famalicão, Portugal, 2-3 September 2010, pp. 65-73.


Willem Bekkers
  Bekkers, W., Weerd, I. van de, Brinkkemper, S., Mahieu, A. (2008). The Influence of Situational Factors in Software Product Management: An Empirical Study. Proceedings of the 21th International Workshop on Product Management, Barcelona, Spain, 41-48.


Bas van den Bent
  Bent, B. van den, Berg, M. van den, Steenbergen, M. van, Bos, R., Brinkkemper, S. (2006). Een instrument voor de kwaliteitsmeting van het enterprise architectuur ontwikkelproces. Proceedings Landelijk Architectuur Congres (LAC). Via Nova Architectura.


Mark Beukers
  Beukers, Mark, Johan Versendaal, Ronald Batenburg & Sjaak Brinkkemper (2006). The Procurement Alignment Framework: Construction and Application. Wirtschaftsinformatik 48(5), pp. 323-330. ISI impact factor: 0.494 (2006)

  Versendaal, J., Beukers, M., and Batenburg, R. (2005). Busines Alignment in the Procurement Domain, Paper presented and discussed at the Workshop Inkoop Onderzoek Nederland (WION), 18 and 19 January 2005 in Lunteren, Netherlands, Utrecht University Technical Report UU-CS-2005-001.


Ivo van den Berk
  Ivo van den Berk, Lutzen Luinenburg, Slinger Jansen, Sjaak Brinkkemper. Software Ecosystems: A Software Ecosystem Strategy Assessment Model, 2nd Workshop on Software Ecosystems, Copenhagen, Denmark, 2010


Ronald Bos
  Bos, R, Gurp, J., Verpoorten, J.H., & Brinkkemper, S. (2005). Heuristic Evaluation of Content Management Systems: CMS Specific Heuristics. In: P. Isaias & M.B. Nunes (Eds.), Proceedings of the IADIS International Conference WWW/Internet 2005. pp. 247-254, IADIS Press.


Marcel van den Bosch
  Marcel A. P. M. van den Bosch, Marlies E. van Steenbergen, Marcel Lamaitre and Rik Bos (2010). A Selection-Method for Enterprise Application Integration Solutions. Lecture Notes in Business Information Processing, 2010, Volume 64, Part 4, 176-187. Springer-Verlag Berlin Heidelberg 2010.


Vasilis Boucharas
  Boucharas, V., Jansen, S., Brinkkemper, S. (2009). Modeling software ecosystems. Accepted for the 1st International Workshop on Component Ecosystems, Amsterdam, The Netherlands.


Ellert van den Broek
  Broek, E. van den & Batenburg, R. (2005), IT strategie en alignment: succesfactoren voor ketenvorming binnen de apotheekbranche. Informatie, 47(7), pp. 50-55

  Batenburg, Ronald & Ellert van den Broek (2008) Pharmacy information systems: the experience and user satisfaction within a chain of Dutch pharmacies, Int. J. Electronic Healthcare, 4(2), pp. 119-131.


Wouter de Bruijn
  Bruijn, W. de, Spruit, M., and Heuvel, M. van der (forthcoming). Cost of Security. In: Pichappan, P. (ed.), Handbook of Research on Threat Management and Information Security: Models for Countering Attacks, Breaches and Intrusions, IGI Global.

  Bruijn, W. de, Spruit, M., and Heuvel, M. van der (2008). Identifying the Cost of Security. Proceedings of the AIS SIGSEC Workshop on Information Security & Privacy (WISP 2008), Paris, France, December 13, 2008.


Kees Buijsrogge (student Innovation management)
  Helms, R.W., & Buijsrogge, C.M. (2006). Application of Knowledge Network Analysis to identify knowledge sharing bottlenecks at an engineering firm. In: J. Ljungberg & M. Andersson (Eds.), Proceedings of the 14th European Conference on Information Systems.

  Helms, R.W., & Buijsrogge, C.M. (2005). Knowledge Network Analysis: a technique to analyze knowledge management bottlenecks in organizations. In D.C. Martin (Ed.), Proceedings 6th International Workshop on Theory and Applications of Knowledge Management. pp. 410-414, Los Alamitos: IEEE Computer Society.


Wouter Buts
  Buts, W., Jansen, S., Brinkkemper, S. (2010). Benchmarking the Customer Configuration Updating Process of the International Product Software Industry, accepted for publication at the International Conference on Software Process 2010, Paderborn, Germany.


Ronald Catersels
  Catersels, R., Helms, R., & Batenburg, R. (2010). Exploring the gap between the practical and theoretical world of ERP implementations: results of a global survey. Proceedings of IV IFIP International Conference on Research and Practical Issues of Enterprise Information systems, August 25-27, Rio Grande Do Norte, Brazil.


Tjan Hien Cheng
  Cheng, T.H., Jansen, S., and Remmers, M. (2009) Controlling and Monitoring Agile Software Development in Three Dutch Product Software Companies. Proceedings of the 2nd workshop on Software Development Governance, Vancouver, Canada, 16 - 24 May 2009.


Joep Dekkers
  Dekkers, J., Versendaal, J., and Batenburg, R. (2007). Organising for Business Intelligence: A framework for aligning the use and development of information. In: M. Lynne Markus, J. Felix Hampe, J. Gricar, A. Pucihar & G. Lenart (Eds.), Proceedings of the 20th Bled eConference, June 3-6, 2007, Bled, Slovenia.


Matt Dow
  Dow, M., Ravesteyn, P. and Versendaal, J. (2008). Assessing the Quality of Enterprise Services: A Model for Service Oriented Architecture Design. Proceedings of: ICEIS 2008 10th International Conference on Enterprise Information Systems, Barcelona, Spain, 12-16 June 2008.


Wilco van Duinkerken
  Duinkerken, W. van, Batenburg, R., and Versendaal, J. (2006) The Added Value of E-Procurement for Buyer-Supplier Interaction – applying IT using the E-Procurement Maturity Framework. In: Ned Kock (Ed.), Encyclopedia of E-Collaboration. Hershey (PA), Idea Group Reference.

  Van Duinkerken Wilco & Sjaak Brinkkemper (2006) ‘Customized assumption checking in business planning’ Accepted for publication in the European Conference on Enterpreneurship and Innovation. Academic Conferences, Paris.


Tim van Ee
  Ee, Tim van, and Sjaak Brinkkemper (2006) Situational business planning. Proceedings of the European Conference on Enterpreneurship and Innovation. Academic Conferences, Paris.


Thijs Emaus
  Emaus, T., Versendaal, J., Kloos, V. and Helms, R. (2010). Purchasing 2.0: An Explorative Study in the Telecom sector on the Potential of Web 2.0 in Purchasing. Proceedings of the 7th International Conference on Enterprise Systems, Accounting and Logistics (ICESAL 2010), Rhodes Island, Greece, 28-29 June 2010.


Matthias Fabriek
  Fabriek, M., Brand, M. van den, Harmsen, F., & Brinkkemper, S. (2007). De juiste balans voor succesvol offshoren. Informatie, 49(3) pp. 48-53.

  Fabriek, M., Brand, M. van de, Brinkkemper, S., Harmsen, F., Helms, R.W., (2008). Reasons for Success and Failure in Offshore Software Development Projects. In Golden W., Acton T., Conboy K., van der Heijden H., Tuunainen V.K. (Eds.), Proceedings of the 16th European Conference on Information Systems, June 9-11, Galway, Ireland, pp. 446-457.


Elia Giovacchini
  Giovacchini, E., Kohler, T., Teigland, R. & Helms, R.W. (2009). Enabling SME user-driven service innovation through virtual worlds. In Proceedings of 9th International Enterprise Forum conference. Istanbul, Turkey.

  Giovacchini, E., Helms, R.W., Teigland, R. & Kohler, T. (2009). Enabling SMEs internationalization, leveraging user driven e-service innovation through virtual worlds. 4th SIKS Conference on Enterprise Information Systems: Nijmegen, The Netherlands (2009, October 23 - 2009, October 23).

  Helms, R., Giovacchini, E., Teigland, R., & Kohler, T. (2010). A Design Research Approach to Developing User Innovation Workshops in Second Life. Forthcoming in Journal of Virtual Worlds Research, 3(1).

  Giovacchini, E., Teigland, R., Kohler, T., & Helms, R. W. (2010). Virtual worlds: A new approach to innovation and growth for SMEs in the EU. In Proceedings of the 12th Annual Conference on European Integration - Swedish Network for European Studies in Economics and Business, May 18-21, Mölle, Sweden.


Knut Grahlman
  Grahlmann, K.R., Hilhorst, C., Amerongen, S. van, Helms, R.W., Brinkkemper, S., (2010). Impacts of Implementing Enterprise Content Management Systems. Accepted for presentation and publication at ECIS 2010. Pretoria, South Africa.


Arjan Grootveld
  Grootveld, A., Helms, R.W. (2008). Development and Application of a Factor Framework to Diagnose Possible Failure in Communities of Practice. In D. Harorimana and D. Watkins (eds.), Proceedings of the 9th European Conference on Knowledge Management, Southampton, UK, September 4-5, pp. 249-256.


Anne Hiemstra
  Hiemstra, A., Ravesteyn, J.P.P. & Versendaal, J.M. (2009). An Alignment Model for Business Process Management and Service Oriented Architecture. In Proceedings of the 6th International Conference on Enterprise Systems, Accounting, and Logistics (ICESAL 2009). Thessaloniki, Greece.


Paul Honders
  Souer, J., Honders, P., Versendaal, J., and Brinkkemper, S. (2007). Defining Operations and Maintenance in Web Engineering: a Framework for CMS-based Web Applications, In: ICDIM’07 Proceedings of the Second International Conference on Digital Information Management, Lyon, France, October 28 – 31, 2007.

  Souer, J., Honders, P., Versendaal, J. and Brinkkemper, S. (2008), A Framework for Web Content Management System Operation and Maintenance, Journal of Digital Information Management (JDIM) 6(4), pp.  324 - 331


Ivo Hunink
  Jansen, S., Brinkkemper, S., Hunink, I., and Demir, C., (2008). Pragmatic and Opportunistic Reuse in Two Innovative Start-up Companies. IEEE Software, Special Issue on Opportunistic Software Systems Development, November/December 2008.

  Ivo Hunink, Rene van Erk, Slinger Jansen, Sjaak Brinkkemper. (forthcoming). Industry Taxonomy Engineering: the Case of the European Software Ecosystem, 2nd Workshop on Software Ecosystems, Copenhagen, Denmark, 2010


Renato Ignacio
  Ignacio, R., Helms, R.W., Brinkkemper, S. & Zonneveld, A. (2009). Limitations of network analysis for studying efficiency and effectiveness of knowledge sharing. In E. Bolisani & Scarso (Eds.), Proceedings of the 10th European Conference on Knowledge Management (pp. 399-408). Academic Conferences.

  Helms, R., Ignacio, R., Brinkkemper, S., & Zonneveld, A. (2010). Validity of social network analysis as a method for analyzing sharing in knowledge networks. Electronic Journal of Knowledge Management, 8(1), 53-69.


Jaap Kabbedijk
  Kabbedijk, J., Wnuk, K., Regnell, B. & Brinkkemper, S. (2010). What Decision Characteristics Influence Decision Making in Market-Driven Large-Scale Software Product Line Development? In Proceedings of the 16th International Working Conference on Requirements Engineering: Foundation for Software Quality (pp. 42-53). Duisburg, Germany.


Tim Kapteijns
  Kapteijns, T., Jansen, S., (2009) A Comparative Case Study of Model Driven Development vs Traditional Development: The Tortoise or the Hare in the CTIT Proceedings of the Fifth European Conference on Model Driven Architecture (ECMDA).


Rudy Katchow
  Katchow, R., Weerd, I. van de, Brinkkemper, S., Rooswinkel, A. (2009). Software Product Manager: A Mechanism to manage software products in small and medium ISVs. In J. Aidemark, S. Carlsson and B. Cronquist (Eds.): BIR 2009, Kristianstad Academic Press, 25 / 36.

  Weerd, I. van de, Katchow, R. (2009). On the integration of software product management with software defect management in distributed environments. In proceedings of the 5th Central and Eastern European Software Engineering Conference in Russia (CEE-SECR 2009). Moscow, Russia.


Peter Knol
  Knol, P., Spruit, M., and Scheper, W. (2008). Web 2.0 Revealed - Business Model Innovation through Social Computing. Proceedings of the Seventh AIS SIGeBIZ Workshop on e-business (WeB 2008), Paris, France, December 13, 2008.
  Knol, P., Spruit, M., Scheper, W. (2010). The Emerging Value of Social Computing in Business Model Innovation. In: Lytras, M., Ordoñez de Pablos, P., Lee, W., Karwowski, W. (eds), Electronic Globalized Business And Sustainable Development Through IT Management: Strategies And Perspectives, IGI Global, 112-134.


Gerwin Koopman
  Koopman, G. and Batenburg, R. (2008), Early User Involvement and Participation in Employee Self-service Application Deployment. Theory and Evidence from Four Dutch Governmental Cases. Handbook of Research on E-Transformation and Human Resources Management Technologies: Organizational Outcomes and Challenges, IGI Publishers

  Koopman, G. and Batenburg, R. (2008), ‘User Participation and Involvement in the Development of HR Self-service Applications within the Dutch Government’, paper presented at the 2nd International Workshop on Human Resource Information Systems (HRIS 2008) Engineering the Organization for People Management, June 12 – 16, 2008, Barcelona, Spain [Colocated with ICEIS 2008]

  Batenburg, R. and Koopman, G. (2008), ‘Deploying Employee Self-service Applications: Experiences of User participation in Dutch Governmental Organizations’. Accepted for International Journal Business Information Systems.


Georgios Kormaris
  Kormaris, G., Spruit, M. (2010). Bridging the gap between Web 2.0 Technologies and Social Computing Principles. Second International Conference on Networked Digital Technologies (NDT 2010), Charles University, Prague, July 7-9, 2010.


Baldur Kristjansson & Patrik Mikalef
  Kristjansson, B., Mikalef, P., Versendaal, J.M. & Ravesteyn, J.P.P. (2009). Applying Human Interaction Management Concepts to E-Mailing: A Visualized Conceptual Model. In Proceedings of the 20th conference of the International Information Management Association (IIMA 2009). Houston, TX, United States.


Egbert Kroese
  Kroese, E.C., Teuling, J.M. den, Versendaal, J.M., Batenburg, R.S. and Kamp-Slootweg, H. van de (2008). Aligning procurement: An e-procurement mapping and deployment model. To be published in: IPSERA 2008 Proceedings of 17th Annual Conference of the International Purchasing & Supply Education and Research Association, Perth, Australia, 9 - 12 March 2008.


Theodoros Levantakis
  Levantakis, T., Helms, R., Spruit, M. (2008). Developing a Reference Method for Knowledge Auditing. In: Yamagchi, T. (ed), Lecture Notes in Artificial Intelligence, Vol. 5345, Proceedings of the 7th Conference of Practical Aspects on Knowledge Management, PAKM 2008, Yokohama, Japan, November 21-23, 2008, Springer-Verlag Berlin Heidelberg, 147–159 [appendices].


Lutzen Luinenburg
  Luinenburg, L., Jansen, S., Souer, J., Brinkkemper, S. Weerd, I. van de, (2008). An Approach to Creating Product Software Design Methods: The Case of Web Information Systems. Accepted for the WISM 2008 workshop to be held in conjunction with ER 2008, Barcelona, Spain.


Luinenburg, L., Jansen, S., Souer, J., Weerd, I. van de, Brinkkemper, S. (2008). Designing Web Content Management Systems Using the Method Association Approach. Accepted for the 4th International Workshop on Model-Driven Web Engineering (MDWE 2008), Toulouse, France.


Souer, J., Luinenburg, L., Versendaal, J., van de Weerd, I., and Brinkkemper, S. (2008), A design method and application for web content management implementations". Proceedings of the 10th International Conference on Information Integration and Web-based Application & Services (iiWAS08), Linz, Austria, November 2008. pp. 351-358. 


Christina Manteli
  Manteli, C., Weerd, I. van de, & Brinkkemper, S. (2010). Bridging the gap between software product management and software project management. Proceedings of the 11th International Conference on Product Focused Software Development and Process Improvement (PROFES 2010), June 21-23, Limerick, Ireland.


Rene Matla
  Wijngaert, L. van de, Versendaal, J. and Matla, R. (2008). Business IT alignment and technology adoption: the case of RFID in the logistics domain. To be published in: Journal of Theoretical and Applied Electronic Commerce Research.


Wesley in der Mauer
  Maur, W in der,Walbeek, W. van, and Batenburg, R.(2009). A framework for integrating IT governance and business/IT alignment principles. International Journal for Business Innovation and Research 3(5), 555-573.


Mark van der Meijden
  van der Meijden, M., Jansen, S., (2010). Performance Measuring in Communities of Practice: A Method and Case Study, Fourth International Conference on Research Challenges in Information Science (RCIS), Nice, France.


Stacy Miller
  Miller, Stacy, Ronald Batenburg & Lidwien van den Wijngaert (2006).National Culture Influences on European ERP Adoption. In: Jan Ljungberg & Magnus Andersson (Eds.), Proceedings of the 14th European Conference on Information Systems. Goteborg: Goteborg University


Rob Neering
  Neering, R., Harmsen, F., Bunk, E., Batenburg, R.and Brinkkemper, S. (2006). De methode doet het nog steeds. Het ITmethodenlanschap in Nederland. Informatie, 48(2), 18-26.

  Neering, R., Harmsen, F., Bunk, E., Batenburg, R.and Brinkkemper, S. (2006). De methode doet het nog steeds. Het ITmethodenlanschap in Nederland. In: Barry Derksen & Peter Noordam, Kwaliteit van de Informatie voorziening. Kwaliteitsverbetering door inzet van de juiste modellen. Gouda: Boekdrukkunst Uitgevers.

  Neering, Rob, Ronald Batenburg, Erik Bunk, Frank Harmsen & Sjaak Brinkkemper (2005) Het IT-methodenlandschap in Nederland anno 2005. Via selectie, implementatie en toepassing naar succes?. Utrecht: Instituut voor Informatica en Informatiekunde (71 pp.) [Technical Report UU-CS-2005-059]


Richard Nieuwenhuis (student Software Technology)
  Nieuwenhuis, R., Weerd, I. van de, Bijlsma, L., Brinkkemper, S., Versendaal J. (2006). The Software Product Management Workbench: An Integrated Environment for Managing Product Releases in a Distributed Development Context. Forum proceedings of the 18th Conference on Advanced Information Systems Engineering, Luxembourg.

  Weerd, I. van de, Brinkkemper, S., Nieuwenhuis, R., Versendaal, J., Bijlsma, L. (2006). On the Creation of a Reference Framework for Software Product Management: Validation and Tool Support. Proceedings of the 1st International Workshop on Product Management. pp. 3-12, Minneapolis/St. Paul, Minnesota, USA.

  Weerd, I. van de, Brinkkemper, S., Nieuwenhuis, R., Versendaal, J., Bijlsma, L. (2006). Towards a Reference Framework for Software Product Management. Proceedings of the 14th International Requirements Engineering Conference. pp. 312-315, Minneapolis/St. Paul, Minnesota, USA.


Bas van Oorschot
  Helms, R.W., van Oorschot, S., Herweijer, J., & Plas, M. (2006). Framework for an integrative IT continuity approach to guarantee undisrupted business operations. Proceedings of the 1st International Conference on Availability, Reliability and Security. pp. 240-244, Los Alamitos: IEEE Computer Society.


Mari Pulkkinen
  Pulkkinen, Mari, Johan Versendaal, Ronald Batenburg & Sjaak Brinkkemper (2006), ‘Planning Product Software Export - A Method To Identify Opportunities And Threats In New Geographical Markets’. In: Jan Ljungberg & Magnus Andersson (Eds.), Proceedings of the 14th European Conference on Information Systems. Goteborg: Goteborg University


Jurriaan van Reijsen

Helms, R.W., Reijsen, J. van & Batenburg, R.S. (2007). Organizational conditions for New Knowledge Management application. In B. Martins (Ed.), Proceedings of the 8th European Conference on Knowledge Management, Academic Conferences, 1040-1047.

  Reijsen, J. van, Helms, R.W. & Batenburg, R.S. (2007). Validation of the New Knowledge Management claim. In H. Osterle, J. Schelp & R. Winter (Eds.), Proceedings of the 15th European Conference on Information Systems, 552-564.


Catalina Sacu
  Sacu, C., Spruit, M. (2010). BIDM: The Business Intelligence development model. 12th International Conference on Enterprise Information Systems (ICEIS), 8- 12 June, 2010, Funchal, Madeira, Portugal.


Henk van der Schuur
  Schuur, H. van der, Jansen S. & Brinkkemper, S. (2008) Becoming Responsive to Service Usage and Performance Changes by Applying Service Feedback Metrics to Software Maintenance. Accepted for the 4th Intl. ERCIM Workshop on Software Evolution and Evolvability.


Wouter Steenbeek
  Steenbeek, W., Wijngaert, L. van de, Brand, M. van den, & Brinkkemper, S. (2005). Sourcing decision-making: Elicitating consultancy knowledge using policy capturing. In D. Bartmann, P. Ein-Dor, J. Becker, F. Bodendorf, F. Rajola, D. Avison, J Kallinikos, R. Winter, K.H. Kautz, & G. Pernul (Eds.), 13th European Conference on Information Systems: Information Systems in a Rapidly Changing Economy. pp. 1-12, Regensburg: Institute for Management of Information Systems.


Ivo van Soest
  Sjaak Brinkkemper, Ivo van Soest, and Slinger Jansen (2007). Modeling of product software businesses: Investigation into industry product and channel typologies. In The Inter-Networked World: ISD Theory, Practice, and Education, proceedings of the Sixteenth International Conference on Information Systems Development (ISD 2007). Springer-verlag.


Joei Terlouw
  Terlouw, J.,  Terlouw, L., and Jansen, S. (2009). An assessment method for selecting an SOA delivery strategy: determining influencing factors and their value weights. Proceedings of the Busital workshop, Amsterdam, The Netherlands, 2009


Jaap den Teuling
  Kroese, E.C., Teuling, J.M. den, Versendaal, J.M., Batenburg, R.S. and Kamp-Slootweg, H. van de (2008). Aligning procurement: An e-procurement mapping and deployment model. To be published in: IPSERA 2008 Proceedings of 17th Annual Conference of the International Purchasing & Supply Education and Research Association, Perth, Australia, 9 - 12 March 2008.


Rick Tijssen
  Tijssen, R., Spruit, M., Ridder, M. van de, and Raaij, B. van (forthcoming). BI-FIT : The fit between Business Intelligence end-users, tasks and technologies. Conference on ENTERprise Information Systems (CENTERIS'2009), Ofir, Portugal, 7-9 October 2009.


Shensly Tromp
  Tromp, S., J. Versendaal, R. Batenburg, W. van Duinkerken (2006) Application of the Business-IT Alignment framework within the Telecommunications Industry. Paper presented at the 2nd IEEE International Conference in Information & Communication Technologies from Theory to Applications, Damascus, Syria, April 24 - 28, 2006.


Elise Veltman - van Reekum
  Veltman-Van Reekum, E., Steenbergen, M. van, Berg, M. van den, Bos, R., Brinkkemper, S. (2006). An Instrument for Measuring the Quality of Enterprise Architecture Products. Proceedings Landelijk Architectuur Congres (LAC). Via Nova Architectura.


Kevin Vlaanderen
  Vlaanderen, K., Jansen, S., Brinkkemper, S. (2009) The agile requirements refinery: applying SCRUM principles to software product management. Accepted for the 3rd International Workshop on Software Product Management, Atlanta, US.

  Vlaanderen, K., Weerd, I. van de, & Brinkkemper, S. (2010). Model-driven assessment in software product management. In Proceedings of the fourth international workshop on software product management.


Arjen Vleugel
  Vleugel, A., Spruit, M., Daal, A. van (2010). Historical data analysis through data mining from an outsourcing perspective: the three-phases method. International Journal of Business Intelligence Research (IJBIR), 1(3), 42-65.


Niels de Vrij
  Helms, R.W., Vrij, N. de, & Voogd, P.G. (2006). Application of a Community of Practice to improve knowledge sharing in offshoring relations. In: R.S. Bilof (Ed.), Proceedings of the of the7th International Workshop on Theory and Applications of Knowledge Management (TAKMA), pp. 161-165, Los Alamitos: IEEE Computer Society.


Erik Vuuregge
  Brand, N., B. Beens, E. Vuuregge & R. Batenburg (2010) ‘Engineering governance: introducing a governance meta framework’. Accepted for Int. Journal of Corporate Governance.


Rob van Weeghel
  Weeghel, R. van, Spruit, M (2010). Using IT to Optimize Corporate Strategy for Dutch Notaries. In Bradley, G. (ed.), Proceedings of the IADIS International Conference: ICT, Society and Human Beings 2010, Freiburg, Germany, 29 - 31 July 2010, pp. 3-10.


Stefan de Weerd
  Weerd, I. van de, Weerd, S. de, Brinkkemper, S. (2007). Method comparison: A case study in game production methods. Proceedings of the IFIP WG 8.1 Working Conference on Situational Method Engineering: Fundamentals and Experiences, IFIP Volume 244, 313-327.


Inge van de Weerd
  Weerd, I. van de, Souer, J., Versendaal, J.M., & Brinkkemper, S. (2005). Situational Requirements Engineering of Web Content Management Implementations. In: J Ralyté, PJ Ågerfalk, & N Kraiem (Eds.), Situational Requirements Engineering Processes. pp. 13-30, Limerick: University of Limerick.

  Weerd, I. van de, Brinkkemper, S., Souer, J., Versendaal, J. (2006). A Situational ImplementationMethod for Web-based Content Management System-applications: Method Engineering and Validation in Practice. Software Process: Improvement and Practice. pp. 521-538, John Wiley & Sons, Ltd.


Rogier van de Wetering
  Van de Wetering, R. Batenburg, J. Versendaal, R. Lederman & L. Firth (2006). A Balanced Evaluation Perspective: Picture Archiving and Communication Systems Impacts on Hospital Workflow. Journal of Digital Imaging, 19(1), pp. 10-17. ISI impact factor: 0.964 (2006)


Friso van Wieringen
  Wieringen, F. van, Huizer, E. & Wijngaert, L. van d. Catching the Consumer: HDTV as the application that drives user demand for broadband. In B. Preissl (Ed.), 17th European Regional Conference on Internation Telecommunication Society (pp. 1-5). ITS.


Senoaji Wijaya
  Wijaya, S., Spruit, M., Scheper, W. (2008). Webstrategy Formulation: benefiting from web 2.0 concepts to deliver business values. In: Lytras, M., Damiani, E., Ordóñez de Pablos, P. (eds), Web 2.0: The Business Model, Springer, 103-132.

  Wijaya, S., Spruit, M., Scheper, W. (2008). Webstrategy Formulation: benefiting from web 2.0 concepts to deliver business values. In: Lytras, M. et al. (eds), Emerging Technologies and Information Systems for the Knowledge Society, Lecture Notes in Computer Science, Vol. 5288, Official Proceedings of the First World Summit on the Knowledge Society, WSKS 2008, Athens, Greece, September 24-26, 2008, Springer Berlin / Heidelberg, 373–384.

  Wijaya, S., Spruit, M., Scheper, W., and Versendaal, J. (2010). Web 2.0-based Webstrategies for Three Different Types of Organizations. Special issue in Computers in Human Behavior, Elsevier.


Maarten Wijnen-Meijer
  Wijnen-Meijer, M. and Batenburg, R. (2006). To open source or not to open source: that’s a strategic question. a survey among software providers on releasing proprietary software as open source. Proceedings of the 15th European Conference on Information Systems, St. Gallen, Switzerland, 7-9 June 2007, 1019-1030.


Martijn Zoet

Zoet, M.,Welke, R., Versendaal. J., and Ravesteyn, P. (2009). Aligning risk management and compliance considerations with business process development. In T. Di Noia and F. Buccafurri (Eds.): EC-Web 2009, LNCS 5692, 157–168, 2009.


Zoet, M., Schakel R., Ravesteyn, P. (2009). Business Process Classification Framework: Study and Synthesis of the literature. In J. Aidemark, S. Carlsson and B. Cronquist (Eds.): BIR 2009, Kristianstad Academic Press, 111 - 120, 2009.


Bastiaan Zuiderhoek
  Zuiderhoek, B., Otter, A., Bos, R., and Brinkkemper, S. (2006). Framework for Dutch Municipalities to Ensure Business IT Alignment Using Enterprise Architecture. Proceedings of the 6th European Conference on e- Government. pp.457-466, Academic Conferences International, Reading, England.

  Zuiderhoek, B. and Bos, R. (2006). Scoring framework measuring electronic public services extended. Proceedings of the 6th European Conference on e-Government. pp. 449-456, Academic Conferences International, Reading, England.

  Zuiderhoek, B. and Bos, R. (2005). Meetinstrument voor digitale dienstverlening voldoet niet. Informatie 47(10), pp. 24-28.



The Center for Organisation and Information contributes to the Bachelor Program Information Science at Utrecht Univeristy.

Information science studies different aspects of the application of ICT (Information and Communication Technology). The program focusses on the link between technolgy and people. Our group focusses on all organizational aspects of the application of ICT: adoption, implementation, use and effects.

Courses concerning Information & Organisation are given at different stages of the bachelors Information Science. The following courses are given by members of the center:
- ICT in organisatie beleid en management
- Onderzoeksmethoden 1
- Organisationele Communicatie
- Strategisch management organisationele ontwikkeling en ICT
- Projectmanagement
- Stage

Although many of the materials that are used are in English, the program is basically in Dutch. For more in depth information on Information Science please refer to the Information Science website.

Masters Program

Students who wish to obtain a masters degree concerning matters of information & organisations are more than welcome to enter our Information Science MSc program Business Informatics (MBI). This program is headed by prof dr. Sjaak Brinkkemper and dr. Ronald Batenburg and other members of the center contribute to by giving various courses.

The program is comprised of a two year education at Utrecht University. Upon completion of the MBI program students will obtain the degree Master of Science in Information Science. With this degree you will be eligible to obtain three types of professional positions: (1) as researcher in business, consultancy or at a university, (2) as consultant or project manager with a specialization in IT and business/IT alignment and (3) as an entrepreneur in new IT and ICT products or services.

For more information concerning curriculum, acceptance and general info please refer to the MBI website.

Sources for literature research

Literature research is an important part of your thesis project and of scientific work in general. At this page you’ll find directions to several on-line sources for scientific literature.


First of all, there is the library of Utrecht University, which can be found at

Two important entry points into the literature of the library are:

  • UBU, which provides you access to books, conference proceedings and printed journals
  • Full-text UBU, which provides you full text access to journals, newspapers, bibliographies, reference works and dissertations that can be downloaded instantly.
  • The university also provides access to the catalogues of the following institutions, which are relevant in the area of computer and information science. In these catalogues you will mainly find articles that are produced in journals and transactions and in conference proceedings supported by the institution.

  • Institute of Electrical and Electronics Engineers (IEEE)
  • Springerlink
  • Association for Computing Machinery (ACM)

    Other resources

    Although the University provides access to a wide array of resources, you will not find everything there. Therefore, we would also like to point you at the following on-line sources where additional literature can be found.

    With Picarta, you can access the catalogues of all universities in the Netherlands. If you find interesting literature there you can make reservations via the library. If you are interested in journals for which Utrecht University does not have subscriptions you can search these journals via the website of the publisher, some well-known publishers (but there are many more) are:

  • Elsevier
  • Wiley Interscience
  • Taylor & Francis
  • Emerald library
  • If you find interesting literature there you can make reservations via the library. It can also be useful to use the Table of Contents (ToC) alert service that are provided by publishers. Once you subscribe to such a service, you will receive the Table of Contents of new issues of journals that you selected by e-mail.

    Search engines

    Finally, there are search engines with a focus on scientific material. However, you should realize that these search engines depend on the scientific material that is available via the Internet.

  • Citeseer (search results ranked on basis of citations)
  • Google Scholar
  • Scirus
  • DLPB Bibliography
  • If you find more useful on-line sources please let me know at so that we can publish them on this website.


    Reference management

    There are several tools available for managing your references:

    A commonly used reference format is APA. Here you can find an explanation and some examples of this reference format. Other widely used formats are IEEE, Harvard. and MLA. You can choose your own style, but make sure you use it consistently.

    Systematic Literature Review

    One method that is commonly applied throughout our research is the Systematic Literature Review. This type of research forces you to focus on the available literature and establishes, in a structured manner, which parts of a research domain have already been covered by literature. There are several tools and papers available (i.e., do not reinvent the wheel with "yet another excel sheet").

    An actual tool for SLR can be found here:

    There is also a lot of literature available on the topic of SLR:

    Analyzing the Past to Prepare for the Future: Writing a Literature Review - J. Webster, R. T. Watson - MIS Quarterly, Vol. 26, No. 2. (2002), pp. 13-23.

    Okoli, C., Schabram, K. (2009). "Protocol for a Systematic Literature Review of Research on the Wikipedia," . Sprouts: Working Papers on Information Systems, 9(65). (downloadable)



    Being both a scientific and professional Center it is possible to contact us for organisational matters in an IT context. Specifically we are able to perform research and make facilities available.

    Business consultancy and research

    In the area of product software development, implementation and IT-adoption we can share our knowledge and expertise with you. For example, in 2003/2004 we have carried out a research project for the Dutch 'Ministerie van Binnenlandse Zaken en Koninkrijksrelaties' concerning future adoption of government enabled IT-based solutions by the elderly, taking into account increased customer-/elderly-orientation (see the resulting report, in Dutch)


    The beleidslab is a meeting room located at the Institute of Information and Computing Sciences of Utrecht University. This room has been set up so that various meetings, discussions and presentations can be held. The room is equiped with personal computers and groupware software that enable quick decision making. Technical assistance is available.





    Upcoming events







    Utrecht University related Links

    UU - Utrecht University
    ICS - Institute of Information and Computing Sciences
    Information Science - Bachelor program Information Science
    Business Informatics - The Center's MSc program
    Content and Knowledge Engineering - The other information science master program
    SIU - Stichting Informatiekunde Utrecht (alumni, symposia, activities, promotion, and enquiries of the study)
    UU masters - All other international master programs at Utrecht University
    Electronic board room - The Center's co-owned decision making room

    Useful Links for students

    CS Librabry - Library of the Institute for Information and Computing Sciences
    CS Education - Course information, exam dates, BAMA information and lots more - Site for information executives (and students)
    Student facilities - Spectrum of UU services for students


    Netherware - The product software incubator community
    Platform for Product Software - Community of companies building product software
    ISWorld - An entry point to resources related to information systems technology
    AIS - Association for Information Systems
    NEVI - Dutch Purchasing Association
    ECP.NL - Dutch E-commerce Society
    PDM Platform - Platform on Product Data Management
    PLM Interest Group - Special Interest Group on Product Lifecycle Management
    Nevat - Dutch Association of Subcontracing Industries


    Citeseer - Search for papers
    Omega - Online library
    LexisNexis - Dutch newspaper archive


    De Telefoongids - Dutch phone directory
    Nederlandse Spoorwegen - Find out train arrival, departure and price


    Contact Information

    The Center for Organisation and Information is located at:

    Buys Ballot Laboratorium
    Princetonplein 5
    3584 CH Utrecht

    phone: +31 - 30 - 253 4040
    fax: +31 - 30 - 251 3791

    Postal adress:

    Institute of Information and Computing Sciences
    Utrecht University
    P.O.Box 80.089
    3508 TB Utrecht
    The Netherlands





    How to Reach us


    Buys Ballot Laboratorium

    De Uithof

    campus map

    City of Utrecht, look for 'De Uithof'

    utrecht map

    By car:

    Watch road traffic in the Netherlands and the region of Utrecht in particular.

    Note: The Padualaan is restricted to public transport only.
    You have to pay for the parking lot, up to approx 2 Euro per day.

    By train:

    Consult the Dutch Railways site for schedules and other travel information.

    Special tariffs in conjunction with train ticket: with a "train taxi" ticket for 3 Euro per person you can take a "taxi" (dutch for "cab") from the train station to our offices. You may have to wait up to 15 minutes and/or share the cab.


    There are some hotels in our neighborhood.