List of O&I Projects

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Graduation Projects

Municipalities and Business Intelligence	S.Beute@solviteers.nl	Solviteers		01-01-2013
In times of cutbacks, municipalities, are more than ever focused on spending budgets. Simultaneously, different tasks are transferred from the Government to municipalities who, in turn, must perform these tasks as well as possible. In order for the municipalities to be able to monitor the efficiency and effectiveness of these tasks, the availability of a uniform Business Intelligence (BI) is important. Many municipalities have access to the tools needed to open and generate BI but don’t use them optimally because they do not know exactly what it is that they want to measure. Tasks performed by municipalities correspond with one an other. Therefore it seems possible to develop a standard set of Key Performance Indicators (KPIs) that every municipality can work with. We want to help municipalities with an exchange platform (BI community), based on this set of standard KPIs. Through this platform, the KPIs can be shared and updated. Moreover, through this platform, BI Tools and components can be shared with which the information can be extracted from the data sources. Assignment Develop, in consultation with a number of municipalities (the participants), a basic set of KPIs. Ensure that there is sufficient support among the participants for this basic set. Realize, together with the participants, a BI community with the basic KPIs.
Switching Service Providers	laura.sawyer@gartner.com	Gartner		01-01-2013
Transition to a new service provider is a critical first step in the execution of every IT (applications and/or infrastructure) outsourcing contract. The complexity of a transition varies from project to project and usually depends on many factors including attributes that define the current and target state (which may include the move to alternative delivery models such as cloud services). Successful transitions require careful planning and need insight into the factors that lead to success. We are interested in investigating further the styles and types of relationships required to be successful as well as the impact of the clients IT landscape on the duration and costs of the transition. Multiple real life case studies should be used to support conclusions and reflect the critical success factors for effective transitions.
Knowledge Management Sytstems Dependencies	E: Marloes.Lagendijk@enovation.nl T: 010-2881642	E-novation		01-01-2013
The integration of different knowledge bases brings along with it interesting challenges. What if knowledge base B depends on A, and the content in B is changed manually? How should the knowledge be synchronized? At e-novation this is one of the challenges that is encountered by its experts. Can you help them out in complex configurations of knowledge management systems?
Switching IT Providers	Frank Hersbach	Gartner		01-01-2013
Please check out the project on Linkedin or contact Frank directly at frank.hersbach@gartner.com.
Supply Chain Optimization	Ben van Lier		Centric	01-01-2013
Centric's supply chain management group is looking for young promising candidates. Please feel free to contact Ben van Lier (Ben.van.Lier@centric.eu).
Multi-tenancy: When to Switch	Jaap Kabbedijk		Centric	1-12-2013
Business software is more and more moving from the traditional on-premises deployment model to a SaaS deployment model. First software was developed and potentially customized after which it was sent to a customer to be deployed on-site. Now software is developed and deployed at the software vendor (or service provider). Finding the appropriate deployment method and level of resource sharing is crucial for a software vendor. This deployment method can vary between an ASP solution, a SaaS solution and everything in between. Choosing the right deployment model depends on the number of customers using a specific product and the level of functionality that is shared between all different customers. The ultimate deployment model in which all different customers share the same software instance and database(s), is called multi-tenancy. Centric has around 200 products all with a different architecture, customer base and domain and are looking for a method or set of guidelines that help software companies to determine whether a multi-tenant solution is feasible for a software product. The project will be partially performed at Utrecht University and partially at Centric. Please contact Jaap Kabbedijk (j.kabbedijk@uu.nl) for more information.
A repeated survey among end users of hospital information systems	Ronald Batenburg		UMCU	1-12-2013
Just after the summer of 2011, the Utrecht University Medical Centre (UMCU) has deployed a new hospital information system. This deployment and replacement of the old hospital information system has been a very large migration and implementation trajectory, including a program of many projects. One such project is the monitoring of user satisfaction and user involvement of end-users, i.e. medical staff (doctors and nurses) and supportive staff. In April 2011, a first survey was sent out (before the launch of the new hospital information system) among all end-users, and in October 2011 a second survey. Responses were 1,000 completed questionnaires on both surveys. At least three more waves of user surveys are planned for 2011 and 2012. As of now, there is a position for an MBI or CKE master student to participate in this project. Analysing the survey data from different theoretical perspectives, conducting additional interviews, and preparing the next waves of user surveys are the main activities for a potential thesis project. If satisfactory, a paid (and/or PhD) position after the thesis period at UMCU is possible. Interested students are invited to contact Ronald Batenburg at r.s.batenburg@uu.nl directly. As the survey materials and the new survey waves to be developed are in Dutch, Dutch speaking students are preferred.
Visualizing In-the-Field Software Operation in SOK Dashboards	Henk van der Schuur		AFAS	1-12-2013
Nowadays, most software vendors are leveraging sophisticated techniques for acquisition and mining of software operation data. However, many vendors are confronted with the challenge to present such data in a meaningful and valuable manner. Although many visualization techniques and methods exist, it is yet unidentified which techniques are particularly meaningful and valuable for usage in software processes such as software architecture innovation and software product management. This graduation research entails researching existing visualization techniques, as well as identification of which techniques are considered valuable in aforementioned processes. A data mining infrastructure, as well as recent operation data, will be provided by AFAS Software.
Towards the Elimination of Error Dialogs	Henk van der Schuur		AFAS	1-12-2013
As a result of in-the-field software failures and crashes, error dialogs are presented to end-users frequently. Although the experience of an (unhandled) in-the-field software failure has been alleviated to certain extent through error reporting techniques, an interesting question is wether or not end-users should be confronted with error dialogs at all. This graduation research entails researching techniques for elimination of error dialogs, as well as identification of alternative failure handling techniques that do handle the software failures in a useful manner, but at the same time ensure that the end-user is not confronted with frustrating error messages.
The effect of self-organization on efficiency	Kris Geusebroek		Xebia	1-12-2013
It is a popular statement that self organizing teams are more effective, searching in literature however we haven't found any thorough proof of this statement. In this research we would let two relatively small teams implement the same functionality, one team with a preconfigured development setup that allows little or no customization, another team with a totally free setup. Goals: - Verify if a free team has a significantly higher productivity than a chained team. - Monitor the productivity over time and compare the chained and free team. (More information: Kris Geusebroek, 06-30697223/kgeusebroek@xebia.com)
Application life cycle	Kris Geusebroek		Xebia	1-12-2013
During the life cycle of an application its characteristics change. Metrics like cyclomatic complexity, number of classes, number of methods, test coverage change over time. In this assignment you will look at how the nature of these changes differs between applications and if it is possible to predict the life of a given application based on the changes in the beginning. Eventually the application becomes unmaintainable, meaning that maintaining the application for the foreseeable future is more expensive than rebuilding it from scratch. We would like to verify that: - Depending on the culture around development and the nature of the problem the changes are different - We can identify a number of classes of life cycles - It is possible to predict when an application will become unmaintainable based on measured changes in its metrics. (More information: Kris Geusebroek, 06-30697223/kgeusebroek@xebia.com)
Audit Tweakers.net Technology	Patrick Kuiper - p.kuiper@vnumedia.nl		Tweakers.net	1-12-2013
Motivation: Because of various changes within the Technology team and in different technology areas, like: - Infrastructure hardware increased; - Increase in FTE number; - Implementation of the SCRUM methodology; - Creating a Disaster Recovery location; - New procedures have been implemented and old procedures changed, like: • Change Management; • Release procedures; • Backup procedures ; • Service Level Agreement. Objective: As Tweakers Technology Manager, I like to make sure that we: - Become a more competitive business; - Aligned the IT strategy with the overall business strategy; - Manage and reducing (security, personal) risks; - Manage and reducing costs; - Faster time to implement changes; - Improved reliability and availability; - Become more robust and efficient; - Become more durable and Sustainable; - Continual Improvement built into the processes; - Possibility of benchmarking almost all our processes. Method: To achieve the objective a research structure should be defined, after the research structure is defined a research model should be chosen. Where we need a structure e.g.: - ITIL; - ISO20000-2, ISO20000-1; - NEN7510; - IEC38500; - IEC27000; - MOF. Currently we are in the phase that we have In-house procedures (See Fig 1.) and we have some procedure in the process definition phase. We now have to step up to make sure we achieve the objective asap. Environment: As a graduate or trainee you will be the internal audit authority of the Technology Department. You will be part of the Technology Team and report to the Manager Technology. Your deliverable will be: - An audit management summary; - Outline of your research model on our internal Wiki; - All documents will be written in English. Interested: Contact: Patrick Kuiper - p.kuiper@vnumedia.nl (Manager Technology) Title: Audit Tweakers.net Technology City: Amsterdam Start date: January/February/March Period: Approx 6 months Study: University – Informatics (Business Informatics) Salary: 500 euro a month
Dynamic Case Management	Rick Kelder		Creetion	1-12-2013
A Dynamic Case Management / Business Process Management consultant analyzes and models business processes, and helps enterprises with the implementation of these (improved) business processes. In addition to this, as DCM / BPM consultant you give product specific support in pre-sales and running projects. Extensive product training and coaching are part of our regular terms of employment. If you are looking for the following aspects in your future work: · You will be active in a tight-knit team where your own creativity is important; · Independent fulfillment of activities and personal growth; · You like to work on challenging projects and exclusively with the newest innovative technologies. Your profile: · Strong personality; · Affinity with business processes and consultancy; · The ability to have a conversation on different levels (with users, developers and management) · Knowledge (and preferably experience) with system design and system implementation; · System development skills like Java, .NET, ABAP and / or SQL is a plus; · Experience with knowledge and / or process models (DCM, BPM) is a plus. Our profile: Creetion is an innovative service company with a strong focus on Business Process Management and Dynamic Case Management. We help our customers optimize their business targets by positioning BPM and DCM on the right places. Creetion is ambitious: we do projects with the top 500 enterprises in the Netherlands and want to contribute to their success. Within this customer process we take responsibility for the result, while expanding our available skillset. We give our employees a lot of room to expand their skillset and knowledge through training, certification and coaching, which made Creetion grow quickly within a very limited time. Our offer: · Traineeship Dynamic Case Management; · Option to combine this traineeship with a master thesis project (mutual consideration); · In four months within a learn / work environment trained as a full-fledged DCM consultant; · Project based work at our customers; · Through personal development plans we help you to grow towards senior consultant, architect, project manager or business consultant; · Excellent primary and secondary terms of employment. Interested? Contact us by emailing to: info@creetion.com
Requirements Engineering for Legacy Systems	Ravi Khadka (R.Khadka@uu.nl)		NA	1-11-2013
Requirements engineering increasingly also needs to include requirements on “what was” compared with the “to be”. We wish to explore how requirements engineering practices need to be extended in the light of legacy systems: how can new approaches be taken when legacy applications need to be re-engineered or re-used in new configurations? This project will take place at one of the partners in the ServiciFi.org project.
Customization Patterns in the AFAS Software Architecture	Jaap Kabbedijk (J.Kabbedijk@uu.nl)		AFAS	1-11-2013
AFAS has recently begun building a new customizable platform for ERP solutions in the Dutch market. This platform is radical in several ways, one of which being that it will become the most flexible platform in the market. The Product as a Service project (www.productasaservice.org) is currently looking for a student to perform pattern recognition on the AFAS architecture and describing how these patterns affect customizability of the platform.
AFAS Error Tracking	Henk van der Schuur (hwschuur@uu.nl)		AFAS	1-10-2013
At AFAS, crashes and error reports are stored but seldom used for analysis. We are looking for a student who can, with this tremendous amount of data, provide insightful reports for different stakeholders in the company (developers, managers, etc.) by applying the template method created by van der Schuur. Experience in the field of data mining is an advantage and a bit of coding may be necessary.
Geographic Data Projects	Rik Bos (and others)		Bridgis	1-7-2012
Please find some interesting projects in the area of geographic data here. Please note that there are no strict supervisors in this area at the moment, so please approach us before you approach the company. They have projects in the area of process analysis, ERP selection, Software Development, and web development. Please note they’re all in Dutch.
BI Technology	Marco Spruit		Celcus	1-7-2012
Celcus would like to offer you the opportunity to complete your graduation project at our company. We are experts in the field of IT & business, just like you. We usually operate in the ‘office of the CFO’ to understand the ‘insight’ business question at hand and use our technical knowledge to create solutions: provide the required insight in a reliable and timely manner. Celcus has a few qualities that make us unique in the market and enable us to successfully pursue our mission: increase the accessibility to business intelligence/ corporate performance management. We increase accessibility through low cost, swift implementation and low maintenance. We focus primarily on in-memory multidimensional database technology. BI technology that offers the most business value. It is our goal to become a centre of excellence in this field. Besides the use of third party software like open source vendor Jedox Palo and IBM TM1, Celcus offers its own innovative software based on this technology. One of the unique features of Celcus is its ability to automate mission-critical decision making Excel applications to mature BI solutions. Senior and junior consultants work together on each and every project allowing for efficient and effective projects for our customers as well as optimizing the transfer of experience and knowledge. We are looking for ambitious students that appreciate our mission and area of expertise. We have several opportunities for graduation projects. We are looking for a student to design a generic CPM application to manage a portfolio of projects. Typically a solution fit for a Project Management Office (PMO). A similar project on offer is to complete the design of a generic Planning & Control solution for municipalities in the Netherlands. From a technical and/or functional perspective. Another opportunity would be to find out what perception is responsible for the fact that business users persist in using Excel for mission critical applications. This could take the form of a survey report. Celcus will provide each student with a senior consultant as coach and advisor. If you are interested in a graduation project at Celcus please contact Steven.Koelemeijer@celcus.nl
SEXTrack App	Robbert-Jan Beun		SexTrack	1-7-2012
The SexTrack app for the iPhone keeps track of sexual behavior. For research purposes we wish to link sleep behavior to sexual behavior, to see whether they are related in any way. Please find the description of the full project here (in Dutch). Please note this file can only be approached when you’re working through VPN.
Adaptive autonomy in Unmanned Ground Vehicles (UGVs)	peter-paul.vanmaanen@tno.nl		TNO	1-12-2012
[sorry for Dutch!] Afgelopen jaar zijn we bezig geweest met het ontwikkelen van adaptieve autonomie in robots. Hiervoor hebben we een adaptief systeem in een eerste versie geimplementeerd in player/stage (http://playerstage.sourceforge.net/). Players/stage is een robot/sensor/control onderzoeksplatform waarin je eenvoudiger dan in het echt robotconfiguraties kunt uitproberen. Het idee is dat de robot een vorm van zelfvertrouwen opbouwt (aan de hand van een real-time vertrouwensmodel) en dit gebruikt om te bepalen of hij wel of niet hulp nodig heeft van de mens. Zo niet, dan voert hij zijn taak autonoom uit, en anders vraagt hij om assistentie van de mens. Zodra hij het weer over denkt te kunnen nemen, stelt hij dat ook weer voor. Op deze manier kan de mens meer overlaten aan de robot, zonder dat hij bang hoeft te zijn dat, zodra de robot in moeilijkheden komt, het misgaat, omdat de robot daar bewuster van is en hij dus hulp in kan roepen als dat nodig is. In de komende tijd gaan we verder met de ontwikkeling van dit systeem en daarbij willen we graag een student aantrekken. Deze student zou jij kunnen zijn, afhankelijk van of je dit ziet zitten (en wij natuurlijk). Als je dit leuk lijkt, stuur dan je motivatie, cijferlijst en CV even naar me op. Verder zouden we je graag een keertje willen spreken in de week van 15 augustus. Start: September, duur: 6 maanden, eisen: aantoonbare affiniteit met onderwerp, geen vakken tijdens afstuderen, goed kunnen schrijven/samenwerken, bijpassende studie (artificial intelligence, information science, computer science, etc.), loon: 440 euro/maand +room allowance
Pattern Adoption in the Product Software Industry	Jaap Kabbedijk		None yet	1-7-2013
We are looking for a candidate to do a survey among product software companies to establish how well the practice of design/development/architecture pattern use has penetrated. We envision a survey among 5-10 product software companies, and a larger survey among developers. If you are interested in software development without any coding experience, this is a project for you.
Business Redesign for Office Automation	Sjaak Brinkkemper		Centric	1-7-2013
Currently, Centric in Gouda conducts office automation for many of its clients. This usually goes through lump sum contracts. Centric is now looking at new ways of doing business and is specifically interested in a 'as-a-service' style of working. Can you help them figure this out?
Organizational Redesign and Enterprise Architecture	Sjaak Brinkkemper		Centric	1-7-2013
Centric, Gouda, is looking for a candidate to help them develop a method for  re-organization of ICT departments of its customers. That's it, really.
ICT Requirements for the "New Way of Working"	Sjaak Brinkkemper		Centric	1-7-2013
Centric, Gouda, is looking for a candidate to help them with doing a requirements analysis of all the new requirements that come out of this "new way of working", caused by globalisation, more talented workers, and improved ICT resources.
Social Media	Nico Brand (nicobrand@planet.nl)		AEGON	1-1-2013
(MBI/CKE) Social Media is a relative new development with not much academic research so far. The product lifecycle of Social Media services (like Twitter, Facebook) are not known yet. New services will pop up and future developments have to be looked into. How will customers use social media in the future? What kind of possible advantages are available to AEGON? And other customer-driven questions have to be answered. Also from a governance perspective are several questions in need of an answer.  What is the definition of Social Media (IT) Governance? How does the decision making process on Social Media looks like? What IT Governance processes are needed to support IT Governance? Is it possible to define maturity levels for Social Media Governance? Requires Social Media a different kind of business-IT alignment? These questions will be addressed during this Master Thesis, and will be focussed upon the AEGON environment. Previous research about IT Governance at University Utrecht has already produced conceptual frameworks on sustainability, innovation and compliance. The Master Thesis is a follow up of this research. Also other research in the area of Social Media is available. Research questions: 1. What is the development of Social Media services (not focussed on current products like Twitter, Linkedin, but long term focus)? 2. what is the possible impact of this development on the customers and on AEGON? 3. in what way should Social Media be governed? what is the decision making process on Social Media? How does this fit within AEGON? 4. what is the business-IT alignment for Social Media? 5. are changes needed within AEGON IT to support social media?
Mobile Business Models	Maarten Mes at One2Many by phone		One2Many	1-1-2013
(MBI/CKE) one2many, the world’s leading Cell Broadcast (CB) company (www.one2many.eu) is keen to explore the opportunities of usage of CB technology in new business cases. Currently our systems are predominantly sold to mobile operators on a project base, followed by recurring support income. Typical use cases are location based Public Warning to your mobile (e.g. NL-Alert which will be launched this year in the Netherlands, rocket alerts in Israel and general Public warning in the USA) and broadcasting of Dynamic Discounts to mobile users as part of a dynamic tariff plan (very successful in highly competitive markets with high percentage of pre-paid users like Africa and Asia). We however want to explore the opportunities of using CB technology in new use cases, for example in location-dependent social media applications and with different earn-back models, e.g. based on revenue sharing. With which parties should we partner to do so? And how do we ensure that mobile operators will be participating as their mobile networks are vital? Are you a creative out-of-the-box thinker, with an appetite for technology and feeling for business? Are you a keen user of social media? Then you’re warmly invited to help us to explore the new world of possibilities of location based mobile communication! Please contact Maarten Mes at One2Many by phone.
Sustainability	Nico Brand		Achmea	1-2-2013
(MBI/CKE) Sustainability is becoming more and more important within organisations. Not only the image factor is important, also sustainability is becoming mandatory for suppliers and will become one of the criteria in a procurement process. IT is responsible for a part of the total sustainability factor of a company. The Master Thesis research is focussed upon in what way the IT sustainability factor can be quantified and how the governance of IT organisation should deal with sustainability. Previous research about IT Governance and sustainability (by G. Kormaris MSc) has produced changes in IT Governance models and a framework how IT Governance and sustainability can come together. The Master Thesis is a follow up of this research. Achmea Achmea is one of the largest insurance companies in the Netherlands. Within Achmea sustainability is one of the drivers for the future. Several initiatives are already in progress. Achmea IT is doing research on sustainability at the IT infrastructure level. Part of this research is how sustainability can become part of the IT balanced scorecard. The major factor till now is based upon the CO2 footprint. Achmea expects that sustainability will become a differentiator in their sales process, and will become an integral part of management accounting. Research questions: The Master Thesis will expand the current Achmea research to more business related levels. Research questions that will be addressed: -        what IT governance instruments are necessary to govern IT sustainability? How can IT sustainability be aligned with the business? -        how can the IT sustainability factor be explained? Are besides CO2 footprint other sustainability elements applicable (like C2C)? -        how can performance management be expanded with the IT sustainability factor? On which levels within an IT organisation is this applicable?
Variabiliteit in Product/Project Software	Jaap Kabbedijk j.kabbedijk@uu.nl		Quinity	1-01-2013
(MBI/CKE) Inleiding Op basis van jarenlange ervaring in de verzekeringsbranche heeft Quinity de Quinity Insurance Solution (QIS) ontwikkeld; een complete polis- en schadeadministratie voor verzekeraars, volmachten en intermediairs. Quinity ontwikkelt QIS op basis van standaardcomponenten en op basis van principes van component based development. Quinity levert QIS als standaardoplossing in combinatie met maatwerk per klant d.w.z. de standaardcomponenten kunnen per klantproject worden aangepast of uitgebreid in de vorm van maatwerk. Doel/omschrijving De stage betreft de technische scheiding tussen standaardsoftware en maatwerksoftware. Aan zowel de standaardsoftware als de maatwerksoftware worden aanpassingen gedaan en uitbreidingen toegevoegd. De vraagstelling is hoe we het ontwerp en het proces kunnen optimaliseren voor het upgraden van de standaardcomponenten terwijl de maatwerksoftware ook blijft werken. Deze optimalisatie heeft als doel de inspanning te minimaliseren voor de realisatie- en de testwerkzaamheden. De student dient hiervoor te kijken naar de technische architectuur en modulariteit van de applicaties van Quinity. Resultaat Een theoretisch onderzoeksverslag inclusief een advies. Profiel Wij zijn op zoek naar laatste jaars studenten Informatica. Kennis van component based development, objectgeoriënteerd ontwerpen, programmeren en JEE is een pré.
Performancepatronen	All		Quinity	1-01-2013
Inleiding Aangezien de oplossingen die Quinity realiseert zeer complex zijn, ligt de nadruk bij ons op een goed ontwerp. We maken voor het technisch ontwerp gebruik van technisch ontwerppatronen (GoF en J2EE). Voor het functioneel ontwerp maken we gebruik van functioneel ontwerppatronen. Het gebruik van functioneel ontwerppatronen is een techniek die wij zelf hebben ontwikkeld. Deze techniek biedt ons de mogelijkheid om functionele ontwerpen te hergebruiken binnen verschillende projecten. Zo kunnen we maatwerk op basis van standaardcomponenten leveren (COTS - Custom off the shelf). Quinity past de techniek van functioneel ontwerppatronen niet alleen toe in eigen projecten, maar werken ook samen met universiteiten om door middel van research en development de techniek verder te ontwikkelen. Als technologie gebruiken we Java/J2EE, Soap/Webservices, XML/XSLT, WebSphere/Tomcat en relationele databases. Doel In deze stageopdracht werk je aan een speciaal soort patronen: performancepatronen. Het werken met performancepatronen is een techniek die wij zelf ontwikkeld hebben. Performancepatronen zijn functioneel en technisch ontwerppatronen die generieke problemen en oplossingen vastleggen met betrekking tot performance en capaciteit. Omschrijving Wij hebben in de afgelopen jaren binnen de toepassingen die we gebouwd hebben veel ervaring opgedaan met problemen en oplossingen op het gebied van performance en capaciteit. In deze stage formaliseer je die kennis in performancepatronen en bijbehorende generieke programmatuur. Je bewijst de werking van de performancepatronen die je ontdekt door er technische prototypes bij te maken. Deze prototypes onderwerp je aan zware testen om te zien of ze in de praktijk voldoen. Hiervoor staan je diverse hardware- en softwaretools ter beschikking. De opdracht bestaat uit een combinatie van theorie en praktijk. Je onderzoekt de theorie achter het gebruik van performancepatronen en legt deze vast. Vervolgens toon je aan hoe je de theorie in de praktijk toe kunt passen. Je werkt een aantal technische oplossingen uit in een technisch prototype.
Working tomorrow	All		Logica	Never
Please check out www.workingtomorrow.nl for a complete list of Logica projects. Please do not commit to logica before talking to the graduation coordinator.

Bachelor and Capita Selecta Projects

Project Name	Contact person	Company (if applicable)	Expiration date
Serious Gaming Leading to Knowledge Transfer	Robbert-Jan Beun	TNO	1-7-2013
We are planning to do research into knowledge transfer through serious gaming at TNO. Please check out the full project description here (in Dutch). Please note this file can only be approached when you’re working through VPN.
Kennisuitwisseling in de Software VOC	Sjaak Brinkkemper (sjaak@cs.uu.nl)	UU	1-1-2013
De Nederlandse productsoftware industrie heeft een goed functionerend samenwerkingsverband met de Software VOC. Kennis- en informatieverspreiding tussen de leden van de Software VOC is nog beperkt tot enkele middelen als maillijsten en websites, waardoor de doelgroep langzaam bereikt wordt en de doelstelling van de Software VOC tot kennisdeling moeizaam blijkt. Het doel van dit onderzoek is te bepalen wat de kennisbehoeftes zijn van de deelnemende bedrijven en welke communicatiemiddelen zij gebruiken. Daarnaast dient dit gerelateerd te worden aan de mechanismen voor kennisopbouw en kennisuitwisseling die in de wetenschappelijke literatuur bekend zijn. Hieruit dient een advies gepresenteerd te worden voor de inrichting en organisatie van de kennisuitwisseling in de Software VOC.
Develop a digital information system to help and stimulate employees of snack corners	Rik Bos (rik@cs.uu.nl)	QBTEC	1-1-2013
Company: QBTEC Location: Woerden Project: Full-time bachelor project Start project: As soon as possible Have you ever considered the job of employees in snack corners? How to enable them to prepare high quality fries and snack each time? QBTEC is looking for a graduation student to innovate the deep-frying process at snack corners! Introduction QBTEC is a market leading company with over a hundred employees. QBTEC designs, develops and manufactures custom-fit deep-frying installations: the entire stainless steel walls to deep-fry fries and snacks, used in snack corners. QBTEC has researched an overload of information at employees of snack corners; the users. This cognitive overload causes risk of mistakes during the preparation of customer’s order. Therefore, we want to develop a digital information system to help and stimulate the employees to prepare the order optimally. Project The graduation student needs to research the work processes in snack corners to understand which and how information needs to be displayed, for a seamless fit with the practice of preparing orders. Furthermore, realistic concepts / prototypes need to be developed and evaluated to ensure optimal usage. QBTEC has the serious intention to take the outcome of the project into production. This project will be perfect for you! ... if you are a motivated and independent student. ... if you are enthusiastic about user research and information design / software development. ... if you are willing to create concrete and realistic concepts / prototypes. Contact If you think this project could be something for you, please contact Irene la Faille. Email: i.lafaille@qbtec.nl Tel: 06-47763583

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