Why do Content and Knowledge Engineering?
The far-reaching digitalization of society provides the directive for research in information science. Information science is concerned with themes on the intersection of information and communication technology (ICT) on the one hand and the individual and society (in a broad sense) on the other hand. The accessibility of information has become a necessary condition for participating in economic, cultural and societal processes, both for individuals and for organizations.
Digital networks literally span the world, making a large part of human communication independent of time and place. Information has developed to the most important production factor and as such more and more determines the functioning of individuals and the structure of organizations. All this has altered the relationships among companies and between companies and their customers drastically, affecting the contact between government and citizen as well.
This continuing computerization of society reveals ever more clearly that problems are often not inherent in the techniques but appear in their applications. As a consequence, itís not only the computer experts and technicians that determine what conditions digital systems must satisfy, but also the users and the organizations in which they work. However, the issues involved are too complex to lend themselves merely to practical solutions. Not only does the usability of programs need to be improved, but the efficient and strategic use of the total of information sources and information technology need to be taken into account as well.