Usability evaluation methods

Website:website containing additional information
Course code:INFOUEM
Credits:7.5 ECTS
Period:periode 4 (week 17 t/m 27, dwz 21-4-2008 t/m 4-7-2008; herkansing week 35)
Timeslot:C1+C2
Participants:up till now 8 subscriptions
Schedule:Dit is een oud rooster!
formgrouptimeweekroomteacher
college   ma 13-1517,18,19,23-26 BBL-430 Herre van Oostendorp
Robbert-Jan Beun
Maria Carmen Puerta Melguizo
      
di 13-1517-21,23-26 BBL-430
Contents:

Goals

In this module a systematic treatment of different usability methods in terms of their reliability and validity will be given. Questions addressed are: how certain are the results (the detected problems) found with existing methods, and how serious are the detected problems? Attention will be paid to at what moment in the design process which evaluation technique or method can be used. Furthermore an extension will be made to web-based applications as well as collaborative work systems (CSCW) and e-learning systems. What are on these domains reliable and valid methods of usability evaluation? We also will pay attention to the extraction of requirements of new systems by means of analysis of verbal protocols. An extension of theoretical as well as of practical knowledge on the area of usability engineering will be provided. Students will get hands-on experience with usability registration software by working with the software available in the Usability Lab of CKE.

Knowledge

  • Advanced theoretical and practical knowledge of usability evaluation methods

Skills

  • Applying evaluation methods on concrete systems and reporting about results
  • Working with usability registration software
Literature:

A number of articles will be studied in the workgroup sessions. All of these will be available in an online reading folder.
Useful background literature:

  • Sharp, H., Rogers, Y. & Preece, J.(2007). Interaction Design: Beyond Human-Computer Interaction. NY: Wiley. ISBN 978 0 470 01866-8
  • Shneiderman, B. (1998). Designing the User Interface. Reading, MS: Addison Wesley. ISBN 0 201 69497 2
Course form:Each student participates in an individual usability evaluation project. Each student contributes an individual theoretical paper (max. 4000 words) that is relevant to the chosen project and in which at least the presented articles are discussed. At the end the students present their project in a plenary session. Furthermore, each student also carries out a number (4) of practicum (group) assignments related to the projects. Groups consists of 2 students. Attendance to the lectures, workgroups and consults is mandatory.
Exam form:

Examen form

  • (Individual) Poster presentation (20%)
  • (Individual) Contributing Paper (40%)
  • (Group) Reports of practicum assignments (40%)
Each of the last two components must be passed with a grade of 5.5 or higher.
Minimum effort to qualify for 2nd chance exam:Om aan de aanvullende toets te mogen meedoen moet de oorspronkelijke uitslag minstens 4 zijn.
Description:This course is open to students of the master program Content and Knowledge Engineering, and other master students when they have the required knowledge: usability engineering (the bachelor course UE), scientific research methods (WOM). It is advised first to follow the course Use of Content and Knowledge Systems (UCKS).
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