Department of Information and Computing Sciences

Departement Informatica Onderwijs
Bachelor Informatica Informatiekunde Kunstmatige intelligentie Master Computing Science Game&Media Technology Artifical Intelligence Business Informatics

Onderwijs Informatica en Informatiekunde

Vak-informatie Informatica en Informatiekunde

ICT advisory

Website:website containing additional information
Course code:INFOMICTA
Credits:7.5 ECTS
Period:period 1 (week 36 through 45, i.e., 4-9-2017 through 10-11-2017; retake week 1)
Participants:up till now 25 subscriptions
Schedule:Official schedule representation can be found in Osiris
lab session group 1        Rebecca Latukolan
lecture   Tue 9.00-12.4537-45 DDW-0.34 Sergio Espańa Cubillo
Thu 13.15-17.0036 DDW-0.34
37-45 DDW-0.34
Contents:The learning goals for the course are formulated as follows:
* Learning about the theories of advisory, consultancy industry, types of consultancy businesses, steps in consultancy lifecycle, consultancy career and ethics in consultancy.
* Acquiring consultancy skills such as interviewing, analyzing, writing, and presenting.
* Executing a real project assignment in which newly learned skills and theory are applied
* Managing interactions with multiple stakeholder expectations; i.e. collaborating to satisfy the needs of real clients, coaches and supervisors.
Literature:Calvert Markham & Joe O’Mahony (2013). Management Consultancy. Oxford, UK: Oxford University Press.
Course form:Lectures, workshops (advisory skills), and a project assignment.
Exam form:Deliverables from the project assignment are evaluated for the final grade of the course.
* Intermediate deliverables: see the additional website
* Final deliverable: advisory report and a final presentation
Minimum effort to qualify for 2nd chance exam:Om aan de aanvullende toets te mogen meedoen moet de oorspronkelijke uitslag minstens 4 zijn.
Description:The advisory discipline is an established industry and employs hundreds of thousands of people. Advisory is best described as “creating value for organizations, through the application of knowledge, techniques and assets, to improve business performance. This is achieved by through the rendering of objective advice and/or the implementation of business solutions” (Markham & O’Mahoney, 2013). Giving advice is not limited to a particular industry and can be found in any industry and on many different topics such as taxes, business strategy, marketing, ICT etc. Logically, the focus of this course is on giving ICT advice but to a variety of industries.
In this course we address ICT advisory from four different perspectives: Descriptive, Practitioner, Critical, and Career perspective. These will be addressed in the lectures of the course and are based on the book that is prescribed for this course. Besides the theory you will be practicing your consultancy skills in the skills workshops. Skills include for example presenting, analyzing and writing. Each of the workshops will be provided by a different consultancy company that is based in the Netherlands and concerns a mix of small, medium and large consultancy organizations. Finally you will practice skills and theory in a project where you have to advise a real client. In this project you will work in teams of three students, where the client that you will be working for is provided by one of the consultancy companies. During the project you will produce a number of intermediate deliverables and the end deliverables are an advisory report and a presentation. The deliverables will be graded and determine your grade for the course.

Several consultancy companies will be participating in this course by providing guest lectures, skills workshops and projects at their clients. At the same time you also learn more about the different types of consultancies as we have a nice mix of small, medium and large consultancy companies that participate.

Registering for this course (do not register yourself through Osiris)
The course is intended for MBI students in the business and/or technical consultancy profile. Furthermore, students should have completed at least half a year of their MBI program before starting with this course.

Since you will be working for real clients we only expect motivated students to subscribe and therefore we ask you to write a (professional) motivation letter (max 1 A4 incl letter head and signature) that should be addressed to the coordinator, Sergio España, by mid June. As an appendix you should enclose a signed statement that says that you will invest the 210 hours that equal 7,5 ECTS awarded for the course. Both should be send to be considered as a candidate to take the course. The coordinator, along with other department members, will select a number of students based on (i) the quality of the motivation letter, (ii) the prior MBI courses taken and their grades, (iii) the amount of consultancy projects that have been acquired. You will be informed of the final decision in July.

Later in the course you might be asked to sign a Non-Disclosure Agreement (NDA) in which you declare that you will handle in the best interest of the client and will not disclose any information you get from the client.

Team formation
We form the teams and assign them to the client projects. Given the nature of this course and to maximise the chances of success, we do not allow you to freely choose your team mates or your project. We need to keep all consultancy companies happy or they will stop working with us, and our way of managing this has yielded excellent results till now. We will inform you of your team members and your projects before the course starts..

Find a client
During the course you will be undertaking a consultancy project at a client (i.e. a company or governmental institution). The consultancy companies that participate in this course will provide a number of projects at their clients. But we probably need more projects so also lookout actively for clients yourself. In any case, you are not granted to be allowed to take any project you suggest or find by yourself; the consultancy companies we regularly work with have preference in the course.

Preferred knowledge
It is preferred that students have knowledge of business and ICT as typically covered by the bachelor courses INFOB1ISY, INFOB1OICT and INFOB3SMI.