Q0. If my question is not listed below, what should I do?

A0. You can ask fellow students, or send a mail to the teachers.

Q1. Why is BSCW (see https://bscw.cs.uu.nl/pub/) not available to me?

A1. BSCW requires first of all that you are registered as a student. The first time after registration you still may see no objects within BSCW available to you. After about an hour or so this should be fixed (because a program running frequently in the background will note that you tried to use BSCW, will compare this with your registration data and then make available the courses for which you registered).

Q2. I have problems in using the Visio stencil (EAM.vss) in BSCW. How come?

A2. For some weird reason, when trying to download and/or save this file, it is recognised as a Visio drawing file (with extension .vsd). So take care you overrule this and make it a Visio stencil file (with extension .vss). After saving it in the right way, open Visio, open the file EAM.vss and then open a new (drawing) file.

Q3. (Scenario diagrams and enterprise function diagrams)
In a scenario on an enterprise function diagram we see arrows between some enterprise functions and also a flow representing the scenario. In the example given on the slides the flow seems to coincide with the arrows. How exactly is the flow related to the arrows?

A3. This can be explained by using an analogy where enterprise functions are viewed as towns and arrows as roads between the towns (so that an EFD corresponds to a roadmap). Then a scenario corresponds to a particular route. Of course, in general there will be different scenarios possible for one EFD.

Q4. (Enterprise functions and departments)
What is the relation between enterprise functions and departments within an organization?

A4. First of all, when drawing up an EFD you should focus on the enterprise functions and not on the departments. That being said, in many cases there is a relation between enterprise functions and departments: often a department is responsible for one or more enterprise functions. But there are also cases when one enterprise function requires the cooperation of several departments. It is therefore important to focus on the enterprise functions.

Q5. What are the most common misspellings (in students' texts in English)?

A5. Notorious is the "than vs. then problem": correct is "greater/cheaper/... than" (compare to: first we did this, then we did that).
A second one is "its vs. it's". The word "its" is a possessive pronoun and has to do with ownership, while "it's" is an abbreviation for "it is".
A third one is the misuse of 'paragraph' where 'section' or 'subsection' is meant. The confusion arises from identifying 'paragraph' with the Dutch word 'paragraaf'. However, the Dutch translation for 'paragraph' is 'alinea'.